Solved Today Call Log Disappeared after today update.

[1820156]

Did anyone find a solution for that?

 

[3CXusername]

https://www.3cx.com/community/threads/call-reports-time-is-not-correct.54192/page-2#post-224493

Nickyborg:

"Hi All

This is a confirmed bug with the "Today" filter - we have a fix for this and we guarantee it will be in SP4. 2-3 weeks time.

But for the time being, if you want to see the calls of TODAY, change the toggle to "Yesterday" until we ship the fix.

Another workaround is to get a client machine (your laptop for example) and change the timezone to be different from that of the server (even by 1 hour) and view the management console from that machine. If the timezone is not equal to that of the server, the call logs will show.

These are WORKAROUNDS to get your call logs until we make a fix.

Whoever wants the fix urgently and cannot wait 2 weeks send me a PM and I will help you."

 

[1820156]

did not work when changing the toggle to "Yesterday" it displays one day in the past

 

[1820156]

Even from my laptop with the time zone change... did not work either

 

[AH2]

did not work when changing the toggle to "Yesterday" it displays one day in the past

Same here, none of those 2 fixes worked for me, 2 different server on Google Cloud.

 

[cadbrowne]

Same here, none of those 2 fixes worked for me, 2 different server on Google Cloud.

So is this workaround working for ANYONE?

And is this problem only in the free version??

 

[Richard Flick]

So is this workaround working for ANYONE?

And is this problem only in the free version??

If you set the local time zone to UTC/GMT from a laptop and log in to the console, it does work.

 

[AH2]

So is this workaround working for ANYONE?

And is this problem only in the free version??

Free & Paid

 

[YiannisH_3CX]

We have just released a HotFix addressing this issue. It should be available for download in the download section of the PBX.
https://www.3cx.com/community/threads/v15-5-update-3-call-log-hot-fix.54548/

 

[Richard Flick]

We have just released a HotFix addressing this issue. It should be available for download in the download section of the PBX.
https://www.3cx.com/community/threads/v15-5-update-3-call-log-hot-fix.54548/

The patch is working.

 

[AH2]

We have just released a HotFix addressing this issue. It should be available for download in the download section of the PBX.
https://www.3cx.com/community/threads/v15-5-update-3-call-log-hot-fix.54548/

Thanks, Marked as resolved.