Recent content by Danushka

  1. Inquiry About Call Forwarding to External Numbers on Grandstream 2602 IP Phones

    Please note that the employee was away from their desk and had enabled call forwarding to their mobile phone. We cannot assign a single mobile number for call forwarding, as different employees cover different shifts and require calls to be forwarded to their respective mobile numbers

  2. Inquiry About Call Forwarding to External Numbers on Grandstream 2602 IP Phones

    Dear Team, I would like to request guidance on configuring call forwarding to external phone numbers using Grandstream 2602 IP phones. Could you please advise on the following: How to enable call forwarding to an external number. Whether there is a dedicated button on the phone that can be...

  3. Request for Guidance on 3CX High Availability and Failover Design

    Dear Team, We require guidance regarding the failover mechanism for our 3CX deployment. The customer has specifically requested a high-availability solution with minimal downtime in the event of a failure. After reviewing the 3CX documentation, we understand that 3CX uses an active-passive...

  4. Reqest GXV 3480 Supported 3CX Template File

    Dear Team, If anyone has experience with the GXV3480 phone model and a 3CX-supported Template file, kindly share it with us. Your assistance would be greatly appreciated. Thank you.

  5. Unsupported GRP 2602G IP phone provisioning using PnP option

    Dear Team , I tried to configure the Grandstream 2602G IP Phone provisioning using the PnP option, but I encountered an error stating: "Unable to find phone model in template." Could you please guide me on how to resolve this issue? Thank you.

  6. Unsupported Assistance Required for 3CX PnP Provisioning with Grandstream Phones

    Dear Team, We are currently in the process of provisioning 3CX with Grandstream IP phones and would like to set them up using the PnP phones provisioning option. Below are the phone models we are working with: GRP2602G GRP2670 GXV3480 WP826 We have attempted to connect the IP phones for...

  7. Cisco 6921 phone configure to 3cx

    Dear Team , I am trying to configure a Cisco CP-6921 phone with the 3CX system. I am using a TFTP server on an Ubuntu machine. The phone is running SIP firmware version 9-3-3-2, but the device is not registering. I have also used an XML configuration file (shown below) and attached the log file...

  8. Outbound Campaign Dialer Using Call Flow Designer

    Dear Team, I am seeking guidance on how to implement an outbound caller dialer using Call Flow Designer in 3CX. Our objective is to build a campaign dialer module that can automatically place outbound calls as part of our communication workflow. Could anyone advise on whether this can be...

  9. 3CX AD intergration Permission issue

    Can we proceed using the Global Reader permission?

  10. 3CX AD intergration Permission issue

    Dear Team , Can we use an AD account with read-only permissions for the 3CX AD integration? Thank you.

  11. 3CX AD intergration Permission issue

    Dear Team , We are currently facing an issue with the 3CX Active Directory (AD) integration. We would appreciate your clarification on this task and guidance on how to proceed. As granting full admin permissions is not permitted on the customer’s side due to security restrictions, kindly advise...
See more
3CX Logo Footer Copyright © Sitemap Privacy
Top Bottom