Recent content by Divyesh

  1. Hot desking

    September.
  2. Cisco SPA504G - Provisioning failed

    Did you reset your phone to factory default before connecting to the new server? I found that on v15.5 I had to do that on my SNOM phones. I did this over local lan.
  3. Implemented Hot Desking not supported on v15

    Hey 3CX, Any update on this?
  4. Polycom IP5000 Provisioning Issue

    Hey 3CX Community, I've been testing 3CX v14 on Win 2012 Srv. All my Snom 821/870 phones provision correctly however this Polycom IP5000 does not. I have followed all the guides I've found on 3CX to no avail. I just want a company phonebook to sync with the phone. The phone will appear under...
  5. No ringing tone when calling to 3CX

    Have you put any inbound rules for your sip line/s? (See Below). How are you getting incoming calls if your main number doesn't ring? Inbound Rules
  6. Solved Removing sound from PC

    That depends on your OS. However on Windows, bottom right - you'll see a speaker icon. Click on that and just below the volume button, it should say Mixer. You would then see something similar to the picture I sent before. ;)
  7. Solved Removing sound from PC

    Hi DrRubber,I too have the soft phone installed. A simple fix would be to open up your volume mixer and turn 3CX's volume all the way down. You will still get the notification (flashing yellow) but no sound.
  8. How to delete all contacts in the phone book

    You can hold Ctrl and click on each contact then click delete.
  9. Quick Phone Prov. Question

    Hello @panayiotis_3CX , I've managed to solve the issue, however, I've run into something else. I can't seem to change the background 3CX logo on my Snom phones. I've edited the template but it doesn't reflect any changes. Thanks.
  10. Quick Phone Prov. Question

    Hi all, I've upgraded to v15.5, using Snom 821/870 phones on the latest supported FW. If I reset a phone to factory defaults, the phone does not provision. I have to manually go to each web interface and add the provisioning URL. Everything is in-house, on a local lan. Firewall check has...
  11. Can't push company phone book from 3CX server.

    Thank you for that, I've got 1 more question about upgrading. If I don't want to save my data, can I uninstall v12 and do a fresh install of v15? Or do I still have to go to v12.5 then to v15? Thanks in advance.
  12. Enterprise Edition

    Same process: https://www.3cx.com/docs/installing-3cx/
  13. 3CX Log in Error Message

    I've not tried editing anything along those lines. Its on SP6 as far as i'm aware.