Recent content by eQDoBBs

  1. BPM/Webitel Registration Issues

    Hi, We are in the process of implementing a new CRM; BPMOnline, which has a module that allows VoIP PBX integration. This is provided by a company called Webitel and called Any VoIP Connector (https://marketplace.bpmonline.com/app/any-voip-connector-bpmonline). It appears that within BPM you...
  2. WebMeeting Recording

    Hi, I have not been able to find much about this and while there is another thread with the same issue as I am experiencing, but there is no answer to assist me. When using WebMeeting I click on Record and it indicates that it has recorded, but I get no prompt to download the recording and...
  3. Custom Reporting

    Sorry, but this is really important to us. Is anyone able to provide assistance? thanks in advance
  4. Solved 3CX Client can't communicate with API

    I fixed the issue. In add/remove programs there was an old legacy 3cx phone application which after removing sorted the problem out. Thanks for the help
  5. Solved 3CX Client can't communicate with API

    I have double checked the Internet Explorer settings but we do not run a proxy. We have anti-virus but exclusions are in place and disabling the AV doesn't help.
  6. Solved 3CX Client can't communicate with API

    Hi @loannisM_3CX I have tried sending the welcome email again and re-configging the client. Phone is being used on the internal network, PBX is local in the server room and all other working clients are in the same office.
  7. Solved 3CX Client can't communicate with API

    In our office everybody is using the 3CX client for Windows. We are also using 3CX Server v15.5 On Friday last week a user complained that their 3CX Client is working but the API is not connecting. It is only this user who is having this issue and nothing I've done seems to solve the issue. I...
  8. Port 443 HTTPS for Presence and Provisioning

    So port 443 for remote 3cx clients to use presence information is currently being forwarded to our exchange server. Is there a way to change the presence port to something else?
  9. Custom Reporting

    Is anyone able to advise on this at all?
  10. Custom Reporting

    Hi Thank you for your response. To be clear, I am not making any changes to the application or database (other than updating PostGreSQL to allow read access from a remote machine, which in itself will not impact the functionality of the DB or 3CX app in any way). The reporting capabilities...
  11. Web Meeting Request Remote Control

    Would a member of 3CX Support please comment on this