Recent content by Fanvil Technical Support

  1. Fanvil Technical Support

    Fanvil firmware 2.4.19 changelog

    Hi Anders Mogensen, 2.4.19 firmware also solve the "Stuck on 3CX logo when booting" issue.
  2. Fanvil Technical Support

    Fanvil firmware 2.4.19 changelog

    Yes.
  3. Fanvil Technical Support

    Fanvil H6W

    Hi Mister VoIP NL, You can use the attached template firstly for H6W.
  4. Fanvil Technical Support

    Fanvil firmware 2.4.19 changelog

    Hi Anders Mogensen, About Fanvil 2.4.19 firmware release note as below: Fixed the issue that power failure fails to start occasionally undercertain circumstances
  5. Fanvil Technical Support

    Fanvil V series and call quality issues and delay over time

    Please try to upgrade to the latest firmware. https://fanvil.com/service/doc/soft/p1/v%20series%20high-end%20ip%20phone/v65/index.html
  6. Fanvil Technical Support

    Fanvil V6x Updated Firmware

    We haven't completed it seriously yet, but you can download the firmware from the official website and manually upgrade it. https://fanvil.com/service/doc/soft/p1/v%20series%20high-end%20ip%20phone/v65/index.html
  7. Fanvil Technical Support

    Linkvil W611W Glitches

    Hi Leo_B，We also recommend that you upgrade to the latest firmware version: W611W_2.14.2.28.1
  8. Fanvil Technical Support

    Fanvil A233 Horn

    Hi greatchoice ，Please try upgrading your A233 to the latest firmware. A233_2.12.50.1
  9. Fanvil Technical Support

    Fanvil X4U X5U X6U - stuck at 3CX logo when booting

    Hi apitsos，We apologize for the inconvenience. There is no effective recovery method in this situation. Please upgrade your other devices to the latest 3CX certified version to avoid this issue recurring.
  10. Fanvil Technical Support

    Automatic DND after call

    Hi ksanford , This may be due to accidentally pressing the DND button, because the DND button and the END button are adjacent to each other. Please check whether you hang up the call by pressing the END button every time. If you hang up the call directly by putting down the handset, does this...
  11. Fanvil Technical Support

    Fanvil V6x Updated Firmware

    Hi, we have sent this 2.12.22.2 software to 3cx, but 3cx wrote to us saying that we need to update the latest SBC source code from four days ago, so we need to update the source code again - update the version to 3CX - and 3cx can publish it to their official website after verification.
  12. Fanvil Technical Support

    Fanvil Background Picture

    HI Jason, pls go to System->Upgrade->Background Upgrade, then you can upload the image file
  13. Fanvil Technical Support

    Fanvil V62 BLF Keys

    Hi you can use customized template, see the following link:https://drive.google.com/file/d/1_yi5BYy4Pw_AUXWIwtsc7QzqaXfGUelq/view?usp=sharing
  14. Fanvil Technical Support

    Fanvil X210 and X210-v2 - Call waiting/RBT issues

    Hello Nick, according to your description, we suspect it may related to the following setting, you can advise customer change it to Normal ring priority? Phone Settings->Basic Settings->Ring Priority.
  15. Fanvil Technical Support

    Fanvil X4U X5U X6U - stuck at 3CX logo when booting

    See the following link for the version of X7C. We have been communicating with 3CX, and 3CX will update the versions in the future. X7C-fix stuck issue
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