Recent content by luca pellegrini

  1. how can i show on phone screen the string "support" before the name of the caller when phone rings?

    i solved the problem, thanks!

  2. how can I check a phone number?

    thanks!

  3. how can I check a phone number?

    I should check the phone number to know if there are more than 9 digits or less

  4. how can i show on phone screen the string "support" before the name of the caller when phone rings?

    i want to know, how i can put the string "support" before name of the caller on the screen phone. thanks for the help!

  5. how i know if the call is attended or not?

    ok thanks a lot !!

  6. how i know if the call is attended or not?

    I have this program, at the beginning the pin request, if it is a validate pin the costumers is transferred to another operator. With the block "AssignTimeCall","AssignDuration","ConvertDuration" i want to know the time duration of the customers call and send the email but it doesn't work and it...

  7. how i know if the call is attended or not?

    I use a Transfer call and i want to know if it is answered or not

  8. how i know if the call is attended or not?

    I would like to know if the call was open or not, if the customer responds will be sent an email with the duration of the call otherwise will be sent an email with the call id. I would like to know the conditions to do that, thanks!

  9. how i know if the call is attended or not?

    i want to use a "create condition" like in the upload image

  10. create a variable that contains the call duration

    thanks edossantos!

  11. create a variable that contains the call duration

    I would like to use a variable to find the duration of the call and send it into an email
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