Recent content by marew

  1. Forward external calls - system extensions not listed anymore

    I talked about it with my colleague and the problem isn't really to be able to filter the extensions, but to be able to select extensions while they are hidden. In my case, it would be great to just type in the correct extension number 81, even if it is hidden.

  2. Forward external calls - system extensions not listed anymore

    Yeah exactly, but for system extensions, as far as I know, it is only available for user extensions?

  3. Forward external calls - system extensions not listed anymore

    Ah, thank you, that way, our ring group is selectable again, now, how do you hide the other extensions from the users as it has been before the ui change?

  4. Forward external calls - system extensions not listed anymore

    It is not listed under "system extension" either. I am not sure, which feature qualifies as "system extension" and which as "extension number". I just called the ring group "system extension", because it is not a user extension. Update: after fiddling with the settings menu, I found out that it...

  5. Forward external calls - system extensions not listed anymore

    Confused, edited my post. With system extensions, in this context, I am referring to ring groups or IVRs. In our case, it is a ring group with number 81.

  6. Forward external calls - system extensions not listed anymore

    Hello, since the UI has updated, we aren't able anymore to set forwarding of calls for extensions to system extensions like ring groups. To reproduce: Create a Ring Group via Admin Interface on 3CX. Then, log into the Web client, with any user extension, go to Settings -> Status-> "Available"...

  7. No Ringtone on forward to external Number

    Haven't had the chance to do so.

  8. No Ringtone on forward to external Number

    Oh, my apologies I forgot to mention, that both captures are the same call. First one shows the call to the pbx number (green) and how the pbx calls the outside number (red). Second one shows what happened after the caller hung up and therefore the pbx terminates the request to (red) and the...

  9. Filter contacts in phonebook

    Is there a way to filter contacts by private or company phonebook like it is done in the webclient? At the moment, all contacts from both places are merged in the client, resulting in endless matches when searching for a contact.

  10. No Ringtone on forward to external Number

    Hello, In my 3CX I have a inbound rule to forward to an outside number (red) for calls to a certain number in my 3CX (green). But, when I call said number from fixed line, I hear a ringtone for the short time up until the 3CX actually forwards to the outside number (red). From there on, the...

  11. Duplicate Contacts in Contacts-List

    I got the problem a bit wrong. It's not that the 3CX App lists contacts, but that the 3CX App is supposedly promoting itself as source for contacts, therefore third party apps list both 3CX contacts and phone contacts. So, is there a way to not "export" the 3CX Contacts as source for other Apps?

  12. Duplicate Contacts in Contacts-List

    Hello, A client is using the 3CX App as a main call app on Android. He has many Contacts on his Phone which are mostly the same on his 3CX on-prem Account. The 3CX App sadly does not filter any duplicate Contacts and therefore shows many contacts in the 3CX App doubled. Is this a Bug? Or do I...
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