Duplicate Contacts in Contacts-List

[marew]

Hello,

A client is using the 3CX App as a main call app on Android. He has many Contacts on his Phone which are mostly the same on his 3CX on-prem Account.
The 3CX App sadly does not filter any duplicate Contacts and therefore shows many contacts in the 3CX App doubled.
Is this a Bug? Or do I have to create a Feature Request?

 

[Vali_3CX]

There is no such feature in our clients to hide/remove duplicate contacts, since there can really be contacts with the same name - after all, even the device (iOS/Android) allows you to create "duplicate" contacts.

 

[marew]

I got the problem a bit wrong. It's not that the 3CX App lists contacts, but that the 3CX App is supposedly promoting itself as source for contacts, therefore third party apps list both 3CX contacts and phone contacts.
So, is there a way to not "export" the 3CX Contacts as source for other Apps?

 

[JohnS_3CX]

Hi @marew

It would really help if you can post some example screenshots to make it more clear.