Recent content by Roland Käser

  1. Missing caller name via ODBC on first call

    Just configured contacts via odbc. This works so far, when a call comes in, the database is queried and a contract is generated. The problem is only, on the first call of this number, only the contact is generated but the caller id name is not shown on the phones, only the caller id number...
  2. Solved Android answer call with Bluetooth Button

    Can somebody please implement the feature to react to bluetooth headset button press to answer a phone call. Its easely described here: https://stackoverflow.com/questions/6287116/registering-a-headset-button-click-with-broadcastreceiver-in-android Many of our customers asked for that feature.
  3. Call completed elsewhere missing in ring groups

    Just tried it. I get the message CANCEL from the ringgroup instead the mentioned Call completed elsewhere. I attached you a screenshot of wireshark, I cannot attach the pcap, You get it with PM.
  4. 3CX Client in CTI-Mode does not show incoming calls

    I'm currently at customer site. Sorry, does not work. The "real" client is another 3cx client on mobile phone. If this is the reason, it might be a problem, because the users there only use 3CX clients on mobile phones (via WLAN). We have only two Yealink T42Gs for special locations.
  5. 3CX Client in CTI-Mode does not show incoming calls

    I have to check this on customer site.
  6. Call completed elsewhere missing in ring groups

    Its all Yealink T42G. But not provisioned (configured by hand, because when provisioned, the 3CX Logo always blinks on the display (5 seconds appear, 5seonds disappear, etc. which makes users mad). But its not a discussion about supported or not supported, etc. Sending this package is sip...
  7. 3CX Client in CTI-Mode does not show incoming calls

    Yes, exactly. Its displayed only the client is in softphone mode.
  8. Call completed elsewhere missing in ring groups

    Hallo When joining some physical phones to a ring group with the strategy ring all and the call is taken by one of the phones, all other phones should get a sip package: CSeq: 19814 CANCEL Reason: Q.850;cause=26 Reason: SIP;cause=200;text="Call completed elsewhere" User-Agent: XXX XXXX which...
  9. TAPI Drivers seems not to notify incoming calls or call status changes

    We have installed the TAPI Drivers for using with an ERP Software which is TAPI capable. Calling out works most of the times but incoming calls are not notified to the application via TAPI. The application does, when notified, search the internal crm database for the CID and shows the customers...
  10. 3CX Client in CTI-Mode does not show incoming calls

    Hello Having a 3CX Client in CTI-Mode for an physical phone. When a call comes in, the 3CX Client shows nothing. Expected would be to show a notification window with the callers name (based on phonebook) or its number. Can this behaviour changed somewhere?