Recent content by sns0227

  1. No Option to Hang Up - Windows Softphone

    When I make a call, the phone icon at the bottom stays green and does not give me an option to hang up the call. Any help to resolve this will be greaatly appreciated!
  2. License Limit Reached - Help

    Question: Are 4 SC's equal to and the same as 4 users? I recently added a 5th user, but at no time was I exceeding 4 simultaneous calls. I notice that the plan options offer a larger number of users than simultaneous calls. Can you explain the difference between users and SC's if there is...
  3. License Limit Reached - Help

    Hello for my inbound and outbound calling, I am receiving an error saying Liscense limit, number of allowed calls reached. I have an annual professional plan with a 4-concurrent call limit. Does anyone know why I am receiving this error? Additional question. My subscription allows for 4...
  4. Windows App Missing Recent Calls

    Hello. The "recent call list" on my Windows softphone is empty. It is missing all previous calls and is not logging new calls. Any help in solving this issue is greatly appreciated. Thanks - SNS
  5. 3CX use with Vitleity

    Where can I find Hosted by 3cx? Thanks for all your help
  6. 3CX use with Vitleity

    Does this mean I would need my own dedicated server to install 3CX? Do you know of any providers that offer this service with 3cx ready to be used with Vitelity? Thank you!
  7. 3CX use with Vitleity

    Hello. I'm new and a 3CX layperson. Can anyone tell me if I'm able to configure 3CX with my VoIP provider - Vitelity.com ? I do not see them on the list of SIP trunk Providers. Does anyone know of an inexpensive route to help me configure my Vitelity DID with 3CX? Thanks in advance...