Recent content by TCF

  1. Admin change user status Available/Away/DND etc. in v20

    We have several extensions used for routing calls as well as extensions connected to SIP devices that don't have a physical phone. If for some reason the extension kicked into DND we used to be able to change the status back to Available right from the Admin GUI. How can we do it now without...

  2. Windows V20 Voicemail Transcription

    I've configured voicemail transcription per the manual, but our voicemails aren't being transcribed. After reading through the forums I see mention of having to schedule archiving, but I don't see anywhere to do that in V20 hosted by Windows. I've enabled google storage and it is recognizing my...

  3. Sophos XG - Firewall Test (Failing)

    Things may have changed over the past 3 years, but we had a hell of a time getting 3cx to work correctly using a Sophos UTM (I realize you are using an XG) We ended up setting up a seperate Mikrotik router for use with our PBX Server. With Sophos we had dropped calls, audio issues, etc. Good luck!

  4. 3CX-OpenERP (Odoo) integration

    +1

  5. HOL IVR not working

    Ok thank you for letting me know this. How do I close this thread?

  6. HOL IVR not working

    My HOL IVR is not working. If I set dates to be a Holiday instead of going to the HOL it goes to my Extension for Office Closed, as if it is just outside normal business hours. In my Trunks the box is checked for Play holiday prompt when it's a global holiday. This doesn't seem to make a...

  7. Ubiquiti UAP-AC-EDU loudspeaker with 3cx

    Looks like it is being discussed here; https://community.ubnt.com/t5/UniFi-Wireless/New-UAP-AC-EDU-VOIP-SIP/td-p/1368271

  8. Solved 3CX not switching to HOL IVR

    It seems you may have found the problem. I didn't have Play holiday prompt when it's a global holiday checked on the Trunks. Is this a new feature in V15?

  9. Solved 3CX not switching to HOL IVR

    The IVR did not go to HOL on Monday the 20th, even though it is in the range for Thanksgiving 2017

  10. Solved 3CX not switching to HOL IVR

    Over our Thanksgiving break 3CX did not use the HOL IVR. Instead it used the Office Closed IVR as if we were just outside regular business hours, even during normal business hours. I'm not sure if this is a bug or if there is something I'm missing? I'm running the latest release of 3CX. Any ideas?

  11. Dial 2 extensions at once, only one ext triggers answered call

    Is it possible to dial 2 extensions at once and have only 1 be considered connected? I have an intercom that I want to dial out to 2 extensions. 1 extension is a SIP Paging Unit with a relay that sends a message to Hand Held Radios and the other is an actual phone. The problem I have is I want...

  12. Solved 3cx wont push firmware, v15

    SOLVED YiannisH_3CX figured this one out for me. Thank you! It turns out on V14 we setup our phones to provision over port 80. On v15 when installing it sets the default port at port 5000. By not changing the port from 5000 to 80 the phones were using the wrong provisioning url to download the...
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