- Joined
- Nov 10, 2024
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Hi 3CX team,
Following recent UI updates, the voicemail play button has been moved inside a sub-menu.
We have had multiple clients reach out expressing that this extra click slows down their workflow, especially for fast-paced environments where users manage high volumes of messages.
Could we please have the option to place the play button back at the top level for more efficient access?
Thank you for considering this usability adjustment!

Following recent UI updates, the voicemail play button has been moved inside a sub-menu.
We have had multiple clients reach out expressing that this extra click slows down their workflow, especially for fast-paced environments where users manage high volumes of messages.
Could we please have the option to place the play button back at the top level for more efficient access?
Thank you for considering this usability adjustment!
