jettus12077 Customer Joined Jul 1, 2026 Messages 1 Reaction score 0 Jul 1, 2026 #1 Hello, 3CX renewal is coming up. We are self-hosted. When I try to renew, "Add Hosting by 3CX" is auto-selected and I cannot un-check it. I have seen this on the 3CX forum a few times. Could someone please let me know what I can do? Thank you.
Hello, 3CX renewal is coming up. We are self-hosted. When I try to renew, "Add Hosting by 3CX" is auto-selected and I cannot un-check it. I have seen this on the 3CX forum a few times. Could someone please let me know what I can do? Thank you.
SteveITS 3CX MVP Silver Partner Advanced Certified Joined Jun 20, 2018 Messages 4,403 Reaction score 2,139 Jul 2, 2026 #2 I would reach out via 3cx.com/contact/. Maybe it was hosted in the past?
TheodorosG_3CX Staff member 3CX Support Joined Jan 21, 2020 Messages 4,452 Reaction score 1,389 Jul 2, 2026 #3 Please contact us via contact form below to check: • https://www.3cx.com/contact/