OpenAI Call recording transcription

[John Morton]

Now that chunking has been implemented for xAI/Grok in Update 9, is there any plan to extend the same chunking approach to the OpenAI integration? Currently OpenAI calls still seem to hit the 25MB file size limit on calls over ~25-30 minutes, with no chunking or MP3 pre-compression happening on 3CX's side. Given chunking was prioritized for Grok, would it be possible to apply the same fix to OpenAI so long calls don't silently fail transcription?

 

[ivank]

Absolutely, yes. This comes with the Update 10.

 

[John Morton]

Fantastic, that's great news.