Maximum Extension when ordered multiple years

[MikeEB]

We renewed our licence on the 21th of october 2025 and have left more then 400 days left.
When I want to upgrade the licence I'm asked to pay to full renewel amount.

How can we just pay the difference in price for the days left?

 

[KyriacosS_3CX]

Hello,

You should be able to get a specific answer for your case via https://www.3cx.com/contact/

 

[IrinaP_3CX]

We renewed our licence on the 21th of october 2025 and have left more then 400 days left.
When I want to upgrade the licence I'm asked to pay to full renewel amount.

How can we just pay the difference in price for the days left?

@MikeEB To pay for an upgrade only, in Add Renewal, choose "No additional", so only an upgrade cost will apply.