3CX Overhead paging when a call is transferred to a ring group

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Hello, I was wondering if it is possible to implement overhead paging when the digital assistant transfers a call to a ring group. I would like it to work as follows: When a customer calls, the digital assistant begins listing the options. For example, if the customer selects option #1 (Customer Service), the digital assistant would then transfer the call to a ring group while simultaneously broadcasting an announcement over the PA speakers saying, "Customer Service, you have a call holding."

 

[AbdullaR_3CX]

Hi @Your_Ad_Here
Paging is initiated by placing a call to the paging group's extension (or an individual user's extension) from a user with the Receptionist role or higher. Once the call is placed, all members of the paging group automatically receive the page.

There is currently no way to automatically trigger a paging announcement when the Digital Receptionist or Digital Assistant transfers a call to a Ring Group or Queue.

 

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Whats your PA system?

I used a Fanvil PA before to link our PA system.

It was some time ago now and I can remember what was done exactly.

But I think it was something along the lines of, using CFD so the Fanvil PA would make a call to an IVR which would play the announcement. You could probably do something similar whilst calling your RG.