Outbound Calling Campaign with 3CX CFD and MySQL/PostgreSQL Database

[samehJABRI]

Hello,
Is it possible to create an outbound calling campaign with 3CX using Call Flow Designer (CFD) and a MySQL or PostgreSQL database?

The objective is to retrieve a list of contacts from the database and automatically initiate outbound calls through 3CX.

If this is possible, what would be the recommended architecture or approach?

best regards

 

[Evolute IT]

Friend, do not waste your life on this. Just use https://sipcaller.com/

@edossantos_sipcaller is a real G.

 

[KyriacosS_3CX]

Hello,

To answer the first part of the question, yes it's possible if you choose to do it: https://www.3cx.com/docs/cfd-creating-outbound-dialer/ & https://www.3cx.com/docs/cfd-predictive-dialer/

 

[edossantos_sipcaller]

Hello @samehJABRI,

Even if it's possible to do it with the CFD (with limitations), it's extremely complex even for experienced developers. You will spend a lot of time, and the result will be poor.

SIP Caller is a ready to use solution. You can have your campaigns working literally in minutes. Really easy to use, you can configure everything from a management console. From defining your campaigns, working times, upload numbers, define how to interact with your customers. To real time visibility through dashboards and reporting. We also provide answering machine detection, different dialer modes, REST API, webhooks, and much more.

You can also register as a SIP Caller partner, and resell it to your customers.

Kind regards.