call flow parameter

[Soli]

Hi

Does anyone know how to send a variable created inside a CFD (Call Flow Designer) flow over to a CRM Template integration?

I tried using Attached Call Data , but couldn't get it to work or show up on the CRM side.

Has anyone successfully passed custom Call Flow data to a CRM integration? Any tips or examples would be greatly appreciated!

 

[Evolute IT]

You can't. Simple as that. Use an external db and match with phone number, that's the only way.