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  1. Solved M365 SharePoint integration with 3CX not showing site/directory

    Yes, this issue's resolved by configuring a folder called "Recordings" and "Backups" directly into the "root" SharePoint site. This would be the site with address "https://[domain].sharepoint.com". Once you've these folders created, you'd see it showing up in 3CX under "Select folder/path".

  2. Solved M365 SharePoint integration with 3CX not showing site/directory

    We're trying to do M365 integration (SharePoint, so can store 3CX backup & recordings on SharePoint) in 3CX v20 & following the guide on https://www.3cx.com/docs/manual/sharepoint/ & trying to configure SharePoint storage, however, it’s not showing any folder/path/sites. We’ve tried creating...

  3. SharePoint Storage option not working

    We’re following the guide on https://www.3cx.com/docs/manual/sharepoint/ & trying to configure SharePoint storage, however, it’s not showing any folder/path/sites. We’ve tried creating both the Teams site & Communication sites, but 3CX won’t see any of the sites: 3CX integration with M365 is...

  4. 3CX-WhatsApp integration set-up

    I've managed to get to the page via App Roles >> Business Manager account >> Edit roles in Business Manager When I try adding System User, I get error that I've been temporarily blocked?

  5. 3CX-WhatsApp integration set-up

    We're configuring 3CX-WhatsApp integration for the 1st time for one of our customers. We're following the guide on https://www.3cx.com/docs/manual/whatsapp/ We're following the YouTube video on I've completed "Step 1: Create WhatsApp application". For Step 2, it asks to click on Menu Icon &...

  6. 3CX/Zoho integration not showing contact

    In the config (3CX >> Settings >> CRM >> Enable Contact Creation), I'd see the option to "Enable Contact Creation" being already ticked, but nothing specifically saying, "Create contact when not found".

  7. 3CX/Zoho integration not showing contact

    When the call is answered, it would only go to Zoho, if the "contact card" icon is pressed, rather than big green answer option. There's no pop-up blocker & we've tried different browsers. I believe Zoho would only log the call that comes through to 3CX from external number (and not all calls...

  8. 3CX/Zoho integration not showing contact

    Hi, now that you've mentioned, we'd looked further & did some more test. Users were in the habit of simply pressing the "Green" icon to pick the phone & were hoping, it'd automatically switch to Zoho's relevant contact. But it seems it doesn't work that way. You've to specifically press "contact...

  9. 3CX/Zoho integration not showing contact

    Hi, yes, for the contact that's already added in CRM, the test goes through successfully: [ { "UnparsedOutputs": { "ContactUrl": "https://crm.zoho.com/crm/EntityInfo.do?module=Contacts&id=3302595000029867054", "FirstName": "XXX", "LastName": "Technologies"...

  10. 3CX/Zoho integration not showing contact

    We've completed the 3CX & Zoho integration using the instruction on: https://www.3cx.com/docs/pbx-crm-integration-zoho When the Contact is already added to Zoho & that contact calls, it doesn't bring up Contact page, so we don’t have the details of the Contact we’re just talking to. 3CX Web...
    • Darsh2525
    • Thread
    • zoho integration
    • Replies: 10
    • Forum: Zoho
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