3CX-WhatsApp integration set-up

[Darsh2525]

We're configuring 3CX-WhatsApp integration for the 1st time for one of our customers.

We're following the guide on https://www.3cx.com/docs/manual/whatsapp/
We're following the YouTube video on

I've completed "Step 1: Create WhatsApp application". For Step 2, it asks to click on Menu Icon & then Business Settings by clicking on 3 lines next to App Dashboard, however, that doesn't bring anything up - just a circle as if it's processing. I've tried different browser & still the same.

This means, I'm not able to continue with Step 2.

Could you please assist?

 

[Darsh2525]

I've managed to get to the page via App Roles >> Business Manager account >> Edit roles in Business Manager

When I try adding System User, I get error that I've been temporarily blocked?

 

[YiannisH_3CX]

Hello @Darsh2525

That looks like a Meta issue. I would contact Meta too get your account sorted.