Search results

  1. Problem With Yealink as External Extension

    We're testing out Yealink as external extensions and are having a problem at one location. We followed the config exactly and enabled rport as well as set the other settings as indicated in the support article. The sip side is working fine and the call setup is working but the RTP is not and we...

  2. Version 9: Can I now configure the remote with only...

    Hi Archie, Can you elaborate and give details regarding the setting you equate to the Asterisk NAT= parameter. Thanks. Eric

  3. Solved: Checking voicemail for 4 digit extensions

    Re: Checking voicemail for 4 digit extensions Hi Michael, That's not actually the case. I was running 4 digit extensions on V.8. Everything was working well. To upgrade to V9, I took a backup of the 4 digit V8 PBX configuration, un-installed V8, installed V9 and then restored the 4 digit...

  4. Can't transfer with 3CX assistant & MyPhone (Resolved)

    Re: Can't transfer with 3CX assistant & MyPhone not working. The environment we experienced this problem in was using a Patton SN4960 running fw 5.5. Per support we rolled back to 5.4 and the problem went away. We were able to narrow down the problem to only external calls coming through the...

  5. Can't register remote handset using FQDN domain name

    We're trying to register an Astra handset from outside the local network. We're able to do this normally using the public static IP of the 3CX server. When we replace the IP of proxy/registrar with a domain name that points to the same IP, the phone can no longer register Log: 00:40:24.492...

  6. [solved] Remote voicemail with 2 digit extensions not workin

    Re: Remote voicemail with 2 digit extensions Yes. Fixed as stated in this thread: http://www.3cx.com/forums/checking-voicemail-for-4-digit-extensions-16489.html

  7. Can't transfer with 3CX assistant & MyPhone (Resolved)

    Re: Can't transfer with 3CX assistant & MyPhone not working. We're experiencing the same problem (#1) above. Transfers from handset phones work phone. Drag and drop transfers from Assistant ring/connect but neither party hears the other. -Eric

  8. Solved: Checking voicemail for 4 digit extensions

    Re: Checking voicemail for 4 digit extensions I found a workaround, but it seems that it's a bug that should be fixed. The LoginVmail.vxml file located in the IVR directory inside the http directory (c:\Documents and Settings\All Users\Application Data\3CX\Data\Http\Interface\ivr) contains the...

  9. Solved: Checking voicemail for 4 digit extensions

    We recently upgraded to V9 SP1 (from v8 backup) and are setup to use 4 digit extensions since. Everything works until we try to check voicemail remotely or for a different extension. When we dial 9999 and press #, the system prompts for the extension number. We enter the extension, but the...

  10. [solved] Remote voicemail with 2 digit extensions not workin

    Re: Remote voicemail with 2 digit extensions Has this been resolved? We're on V9 SP1 and are setup to use 4 digit extensions. Everything works until we try to check voicemail remotely. The system only allows you to enter 3 digits for the voicemail box and then cuts you off and says extension...

  11. Snom 370 hold button**Discussion

    Re: Snom 370 hold button This can be disabled in the GUI under Advanced -> Audio -> 'Audio indication for Dialog Info pickup:' or in the xml cfg under 'cw_dialtone'. See http://wiki.snom.com/Settings/cw_dialtone for more info. -Eric

  12. Is 3cx Assistant for v.9 backwards compatible with v.8?

    Thanks. On the flip side, can a v9 client connect to a v8 phone system?

  13. Is 3cx Assistant for v.9 backwards compatible with v.8?

    We'd like to try out PBX version 9 in our sandbox and on a couple of clients. If a client upgrades to the latest version of 3cx assistant in order to try out the new functionality, can the new client still connect to a v. 8 PBX? Thanks, Eric Mandel

  14. how to provision 2 or more ext.** DISCONTINUED PHONE

    Re: how to provision 2 or more ext. on one phone We have situations at our clients that call for assistants having their primary extensions on their phone as well another line appearance for their superior's extension. Keeping this away from ring groups allows the superior to manage rules and...

  15. Parse Exception prevents call pickup

    Turns out our problem was resolved in a newer firmware from Patton. The 3cx install guide recommends a specific firmware version, but there have been 8 updates since then with many bug fixes. This specific issue on our SN4960 was resolved in the 2009-05-20 firmware.

  16. Parse Exception prevents call pickup

    We're having the same problem. The site is using a T1 and Patton SN4960. Certain Caller ID Name values throw an exception. Is there a workaround or configuration change that has to be done? I assume the answer isn't to disable caller-name. Thanks, Eric

  17. SOLVED - Strange Patton Smartnode 4960 Caller Name problem

    First, I must say that after working with Cisco voip gateways for years, the Patton configuration is a breath of fresh air. I was able to solve the problem using mapping tables and a complex function in order to maintain the 3CX recommended config. Here's my config that then has to be applied...

  18. SOLVED - Strange Patton Smartnode 4960 Caller Name problem

    We have a Patton SN 4960 connected to a US T1 circuit. The unit is working smoothly with 3CX with one exception. We're having a problem with receiving caller name. I've debugged it and we're receiving it on time from the provider. When we enable the caller-name option in the ISDN interface, 3CX...
View older results
3CX Logo Footer Copyright © Sitemap Privacy
Top Bottom