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  1. FTP Backup Issue v20 U7 - Failed to get the EPSV port from: Entering Extended Passive Mode

    Will do, thanks Charles

  2. FTP Backup Issue v20 U7 - Failed to get the EPSV port from: Entering Extended Passive Mode

    Anyone have this fixed yet? Have this issue with a handful of systems backing up to a self hosted filezilla server for backups and recording archives - thought it was due to some password changes but then found a few threads here.

  3. 3CX v20 Grandstream GXW4224 GXW4232 FXS showing RED in Voice & Chat

    Im so glad to hear that we are not the only ones - I just upgraded a system with 3 gxw4248's and while the extensions show up, the gateway shows as red in the voice & chat screen - Are they still working for the OP or were subsequent improvements/changes made?

  4. v20 STUN setup for existing one off employees (Fanvil X4/X4U)

    Thank-you for your response - that was done as well.

  5. v20 STUN setup for existing one off employees (Fanvil X4/X4U)

    It is indeed.

  6. v20 STUN setup for existing one off employees (Fanvil X4/X4U)

    I know I'll take flak for holding on to the past, but this is a real issue we're facing and I cant believe we're alone. Does anyone actively have v20 working with Fanvil devices using STUN? Scenario: Existing systems for clients who have 'recently' invested in new hardware - all are using...

  7. Firewall test Failed after upgrade to v16 Update 8a

    Ive been doing updates all weekend. This has been happening on an off the whole time. I tested a few systems this morning, that have been in production for some time when no recent changes or updates, and an already passed firewall test - this is happening there too. Suspecting 3cx testing...

  8. Upgrade from v16 to v18 not showing in GUI

    Same thing has happened on all of our systems. I scheduled this weekend with 25+ customers to do the backup and upgrade and it disappeared on us across the board. Really hoping that their just pushing the latest version of 18 to the update servers and aren't making us do it all manually. I've...

  9. is 3cx smtp server is down? i getting 4.3.2 Internal server error

    We have noticed intermittency on this service across MANY systems. Welcome emails not going out, reports missed on some systems, and voicemail notifications being missed. Started Tuesday or Wednesday and missed call reports as recent as 4am on the 1st Has anyone spoken with tech support...

  10. FQDN/License help - Urgent.

    On with support now - promises me we'll be fixed in short order. Thanks for the response.

  11. FQDN/License help - Urgent.

    Restore it to where? The FQDN doesnt point to this box anymore? Excuse the cluelessness - I've never had to restore a system before which I thought was a good thing until now.

  12. FQDN/License help - Urgent.

    So it seems, that if you copy and paste the wrong key into a new install, and walk away to refill your coffee mug it automatically hijacks the FQDN/Registration details and installs anyways without warning that it's already in use on the new systems IP. Now I have an office down, and the choice...

  13. Solved Single extension cannot dial one other extension only

    Thanks everyone - Fanvil X4 is the handset - had looked into the phone front end yesterday but when I didnt see the call in the phone logs at all I went back to looking in the pbx (no block settings there) Did some digging this morning and found 2015 in the phone web panels blacklist. (Phone...

  14. Solved Single extension cannot dial one other extension only

    Hello, We have been presented with the following scenario on one of the systems we manage: x. 2015 calls x. 2023 -> straight to voicemail. x 2023 calls x.2015 -> works as expected. x.2015 can call all other extensions. x.2023 can receive calls from all other extensions. We have inspected...
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