FQDN/License help - Urgent.

[bmfid]

So it seems, that if you copy and paste the wrong key into a new install, and walk away to refill your coffee mug it automatically hijacks the FQDN/Registration details and installs anyways without warning that it's already in use on the new systems IP. Now I have an office down, and the choice between an empty system on the wrong IP, or a programmed system left in limbo.

I've opened a ticket with support on how best to resolve this, but as you can imagine it's quite urgent, so if anyone here as any ideas on the *best* way to resolve this quickly I'm all ears.

Ideal scenario - re-link the old IP somehow so the ready to go system takes over.

Thoughts/suggestions?

Thanks in advance.

 

[florink]

I'd backup the "ready to go" system and restore it. That should work. If it's not a large system it should take literally minutes.

 

[bmfid]

Restore it to where? The FQDN doesnt point to this box anymore? Excuse the cluelessness - I've never had to restore a system before which I thought was a good thing until now.

 

[bmfid]

On with support now - promises me we'll be fixed in short order. Thanks for the response.

 

[florink]

Restore it on the same machine it is currently installed. Isn't that what you are after?

Edit: just saw your previous message, ok good luck!

 

[AlexanderReichert]

keep us updated how it was solved please.