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  1. Solved Not able to connect particular number

    Hi Team, I am unable to make calls within my country itself, it say calls cant be connected contact your administrator, before we were able to make calls but just last 1 week i am facing this issue. I don't know whats the cause & i haven't done any changes also. I ma using 3CX version 15.0.0

  2. Call Transfer issue

    Hello Guys, I have just notice that he can do blind transfer but not the other one, like when he inform the 3rd person & try to transfer it doesn't work.

  3. Call Transfer issue

    Hi Leejor, As of now only one IP phone have that issue & yes to any extension when he try to transfer that person phone gets on hold. First he put my call on hold & then he make new call & then when he tried to transfer my call to that 3rd person that 3rd person phone gets on hold. It happens...

  4. Call Transfer issue

    Hi Johan, Below are the details, 3CX version : 15.5.5 Server OS : Windows server 2012 R2 Phone : Yealink T21 E2 Provisioning Method : STUN Trunk : springcom Firewall : Yes Template : No We are using 3CX in all our branches & some times some phones do get transfer problem, Usually when if i...

  5. Call Transfer issue

    Hello All, I am facing problem with one extension that when it tries to transfer the call that persons call gets on hold whom we want transfer, now i dont know if its problem with 3CX or with my Ip phone , i am using Yealink t21e2 model & i have reconfigured the extension also did upgrade the...

  6. Solved outbound number showing different

    Hi Jcubio, Your solution worked :) actually those 2 extension were not mentioned in outbound Rules of particular sip trunk that's why it was displaying default main number while calling. i just add those extensions in outbound rules for sip trunk & it displaying the exact number. Thank you all...

  7. Solved outbound number showing different

    Hello all , Thanks for response, now replying to #JohnS_3cx_ i have mentioned the same number in outbound caller id which i want to display & it doesn't work but other extensions of their group works perfectly only that 2 extensions having the issue.

  8. Solved outbound number showing different

    Dear Team, I am facing an issue with 2 extensions, both the extensions are in same group also in same RG & CQ & also have mentioned the same number which i want to display in caller ID, but when they call it displays another number of my SIP trunk where other group members of their team display...

  9. Priority on call

    Hello All, All is working fine now after creating new RG for those extension & den if they don't answer it will be redirect to that original RG... Cheers :)

  10. Priority on call

    Thanks for the prompt response guys :) now i have setup just like you guys have mentioned but the office hours are already over & office is at remote location so i'll give you update on this same tomorrow..

  11. Priority on call

    Dear All, i would like the configuration like this, i have several groups & in one particular group i want that few extensions to get calls first for 15 seconds, for example i have 15 extensions in that group but i want 5 extensions of that group can receive the outside call first then if they...

  12. QR Code

    Ok guys so i got it, in order to get QR code feature i need to upgrade my Management Console PB, If i upgrade the current PBX, will it gonna affect my current settings or do i have to reconfigured the whole PBX ? i have never upgrade it & also how much time does it take to upgrade ?

  13. QR Code

    OK so i don't see client option in management console, seems like need to upgrade the PBX.

  14. QR Code

    Here i the screenshot of webclient setting

  15. QR Code

    Thank you all for quick response, I know the way i can configure through config file but just wanted to see where i can get QR coz i haven't seen it in Extension Settings in MGMT nor even in webclient when i logged into particular extension webclient. Anywhere else should i look or am i missing...

  16. QR Code

    Where can i find the QR code to configure extension in mobile ? i am using 15.5.5 version

  17. report of unanswered call

    Hello Team, I would like to get the report of unanswered calls (MISS CALL) with the numbers not only statistic. is that any way to take out report like that so that we can call them back ? i have 3cx version 15.5.5

  18. Call Reports

    Hi INDY_Mathieu, If i select RG will it only include Calls from outside or also internal calls also ?

  19. Call Reports

    Hi Everyone, i would like to know the general idea of call reports feature, how can i take report of incoming calls ? like how many calls i am getting, answered or unanswered & miss.

  20. Name is not displaying

    Changing CA won't be possible for me now as i have bought SSL for 2 years. Using 3CX FQDN option how does that work ? what do i have to change for this ? Sorry i know this thread is getting longer but i really wish i can have best & easiest way to solve this.
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