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  1. Solved Audio problem

    Hi All, First of all thx to all of you for your suggestions & quick response , i have always learnt something new every-time i post any query here, Now coming back to my problem it has been resolved today as soon as i turned off NAT from the new router & it worked like a charm :) just only i...

  2. Solved Audio problem

    Hi All, Thanks for quick response & guidance really appreciate many thx, Now as i said i am using old router as of now & on weekend i'll setup the new router again & i'll check every point that you guys have mentioned here. Replying to @aws2p I have setup my new router exactly the way my old...

  3. Solved Audio problem

    i have been using the same type of configuration in 3cx with my old router, all the phones have different SIP & RTP ports assign SIP ports start : 5065 till 5249 RTP start : 14000 to 16220 with the gape of 12

  4. Solved Audio problem

    Hi eddv, i did re-run after installing new router & surprisingly it passed all test, i can again install new router on this weekend & i will let you know guys.

  5. Solved Audio problem

    Hi JohnS, Local phones are working good but it doesn't work on remote locations & its provisioned with STUN configuration, hence i was having very much problem so i changed it back to old router as all our offices are working, i have to do it again on this coming weekend probably on Saturday. i...

  6. Solved Audio problem

    Hi Team, I have just changed the my firewall & installed new Fortigate firewall, after that i have faced the problem that when i called form yealink Ip phone no one can hear anything but when i make call from softphone it works well, I am not able to figure it out what i am missing , SIP trunk...

  7. Email Notification

    Thanks for the response, yeah i saw the setting in extension under the options i have to uncheck send email notification on missed call, that's perfect for what i want so that not everyone will receive alert for missed call. & i will keep it enable at the end where call finally would be routed...

  8. Email Notification

    Perhaps attached image give you an idea, have a look. that ext is in ring group & it has received miss called notification. if you receive calls multiple times for the same things perhaps you would also get irritate. i am using 3cx only from the beginning.

  9. Email Notification

    Hi Cobaltit Thanks for quick response, i am not using call queue, i have created ring group & enable all the ext to receive mail notifications of that group. i got complaint from management that when no one answered the calls more than 4 people got the email notification for the same incoming...

  10. Email Notification

    Hi There, Does 3cx send email notification too all extension if no one receives the incoming or forwarded calls ? suppose call comes in & all ext rings in the group & if no one answer does it sends notification to all ext or what , how does it work ?

  11. Call reports & recoording access to extension

    Hi all, I want to know how can i give rights to non admin user to download call reports or recordings without giving admin credentials, i am running version 15.5.5

  12. Solved Quota exceeded

    Ok diamond9 thanks for your help.

  13. Solved Quota exceeded

    Hi diamomd9, Thanks for your quick response, I have the enough space where I save my recordings only thing is that I set quota limit of 2500gb and it was already 2.4tb but actual there is still more than enough space I have but just coz of quota it didn't save. Yeah it was my mistake that I...

  14. Solved Quota exceeded

    Hi Team, I need you help , I have setup quota limit for call recordings to 2500gb and set alert mail at 90% captivity, Now problem is I have disable the email notification so I didn't got notification mail that my quota limit Have reached to Max capacity, now after 23 March till 8 April I can't...

  15. Solved User is not able to make external calls

    Hi Kieferschild, Thanks mate, outbound caller ID was there but 0 wasn't mentioned that's why call was not going through. I just added the 0 before the number & it worked :) Thanks a lot mate & everyone else.

  16. Solved User is not able to make external calls

    Hi YiannisH, Outbound rules is same for everyone,below is the log i got & when i call it says call number does not exist, Call or Registration to 0405847@(Ln.10000@Springcom Line - 0884665) has failed. 0.0.0.0 replied: 604 Does not exist anywhere; from IP:0.0.0.0:5060

  17. Solved User is not able to make external calls

    Hi aws2p, All the settings are fine as shown in your screenshot. any other place to look.

  18. Solved User is not able to make external calls

    Hi all, I have very peculiar problem, one of the extension in my 3CX is not able to make outbound calls. he can receive calls from outside & also able to call internally but cant make outbound calls. previously he was facing issue that he wasn't receiving incoming calls but was able to make...

  19. Solved Not able to connect particular number

    Hi Leejor, Finally i can make calls to that particular number now. The issue was actually from my provide side. After following the issue with them a lot they were able to solve the problem. & the culprit was codec. just coz of codec i wasn't able to make call to that particular number. Thanks...

  20. Solved Not able to connect particular number

    Hi Craigreilly Thanks for your suggestion but i am totally newbie at 3cx & don't know much & our company's whole communication depends on this 3cx so if i will go with upgradation & something will go wrong all the work will hamper that's why i didn't upgrade. Now this what i see in Dashboard...
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