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  1. FAX E-mail template variable bug - Please fix it

    FAX template variable %%STOPTIME%% does not call the correct value in e-mail notifications It is supposed to be %%STOPTIME%% - date/ time of finish receiving FAX https://www.3cx.com/docs/variables-email-templates/#h.9kbat3hzs701 But %%STOPTIME%% also calls same value as date/ time of start...

  2. STOPTIME variable in fax template?

    Since I upgraded the 3CX Server to Build 18.0.4.965 from Build 18.0.3.461 3CX is not providing correct value for %%STOPTIME%% variable within the FAX Template when it generated e-mail notification for received FAX and FAX as PDF attachment . in the email Notifications %%STARTTIME%% and...

  3. 3CX FAX Server T.38 re-invite delay?

    https://www.3cx.com/docs/sip-trunk-faxing/#:~:text=38%20is%20not%20supported%2C%203CX,3CX%20needs%20to%20be%20restarted. By default The 3CX Fax server uses T.38. When an INVITE is routed to the Fax server it will initially answer with a 200 OK containing Audio codecs. Moments after this however...

  4. t38faxvoip FAX Service Provider (FSP) Integration with 3CX On premise

    Has any one done t38faxvoip FAX Service Provider (FSP) - FAX Server integration with 3CX Server ? Product Link: http://www.t38faxvoip.com/fsp/ Now we are able to send FAXES from HP MFD using an ATA connected to 3CX Server ATA registers with 3CX as a FAX extension, able to send FAX using...

  5. 3CX v16 video calling feature?

    Does 3CX v16 support native video calling from Android and iOS clients ? Not Web RTC

  6. Push problem URGENT

    It should be like this

  7. Secure SIP TLS on Android/IOS 3CX Clients with Custom Domain Not Working

    Many Thanks . . . Kindly share me what 3CX Support team says Any workaround, or his will be fixed in next app version release I believe it is a bug in App in Android n IOS, App failed to verify Custom FQDN certificate issues by commercial CA with error code of "PJSIP_TLS_ECERTVERIF"...

  8. Secure SIP TLS on Android/IOS 3CX Clients with Custom Domain Not Working

    Similar issue I am experiencing too , I have shred logs and detailed info here https://www.3cx.com/community/threads/3cx-android-client-secure-sip-tls.60507/ Windows 3CX soft client works fine , Android I have issues I do not have iOS to test help greatly welcome Based on my logs, it is a...

  9. 3cx latest android app update fault

    Please remove 3CX appl from "Optimize battery usage" under device maintenance Reboot the device and check this 3CX tunnel enabled for this extension ? Outbound calls work fine from this Android ?

  10. Android (Google Pixel 2) Not Accepting Calls

    Please remove 3CX app from "Optimize battery usage" under device maintenance Reboot the device and check this Do you have 3CX tunnel enabled ? How outbound calls behave ?

  11. Push problem URGENT

    Please remove 3CX appl from "Optimize battery usage" under device maintenance Reboot the device and check this

  12. 3CX Android Client secure SIP / TLS

    For Secure SIP and Secure RTP server side certificate and key are configured correctly This certificate is issued by commerial CA "COMODO RSA Domain Validation Secure Server CA" with Domain Varification Certificate's common name as same as In Network interface for registration and...

  13. 3CX client does not receive incoming call after idling 1 hour or so ?

    battery un-optimization fixed the issue for me on Note 5 running Android 7.0

  14. How to block call transfer between agents using 3cx app

    Create a new group in 3cx management Assign all the agent extensions to that group That group level , disable "Perform operations (divert, transfer, pickup)"

  15. 3CX Windows Clients, Multiparty Video call , Not possible ?

    Similar platforms including Mitel, Lync offers this function, 3CX has any plans to include this in future ?

  16. beta version on LG phone does not load presence

    Both phone has 100% same configuration I sent 2 extension configuration to 2 phone and registered 2 extensions one at a time on Note 3 (Android 4.4), NO presence information for both extensions Where Pixel (Android 8.1) Works fine with both extesions Pixel and Note 3 are connected to same...

  17. beta version on LG phone does not load presence

    Resolved ?

  18. Wrong Call Progress Tone - v15.5.344.492 via WiFi

    3CX Support early media by default , If a remote party sends (eg: SIP trunk provider) early media (SIP 183 instead of 180 in most cases)including ring back tone or progress / notification of the call status, 3CX will play caller If SIP trunk provider sends SIP 180 Ringing Response back to 3CX...

  19. Wrong Call Progress Tone - v15.5.344.492 via WiFi

    If you receive ring back tone as early media (SIP 183), then your 3CX app will play what ever received from remote end. If you receive SIP 180 , ringing . Then 3CX client will locally generate ring back tone and play that for you. So it depends on for each call whether you receive 180 and 183...

  20. Note 8 3CX Client Doesn't Ring after 5+ minutes Idle

    Try: Exclude 3CX App from Samsung built in "Battery Optimization" This is available in Battery Usage under settings, Click on right corner 3 dots You will find Optimize battery usage , Turn off Battery Optimization for 3CX
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