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  1. New iOS update, repeatedly reconnecting and beeping

    Still experiencing this issue on iOS 14.0.1

  2. Extension not ringing in call queue

    Here is a screen shot of the extension in the web client. the extension is logged into the Q globally but it is some how logged out of the Test queue

  3. Extension not ringing in call queue

    Yes the extension is logged in to the queue globally from the management console.

  4. Extension not ringing in call queue

    I will do this as a last resort. As this phone is provisioned through an SBC.

  5. Extension not ringing in call queue

    No I did not.

  6. Extension not ringing in call queue

    As per my original post, I can call the extension directly and be transferred to it from any other extension. Yes I have checked the status on the extension and it says that it is Available and logged in to the queues. I added the extension to a test queue and it is the only extension in that...

  7. Extension not ringing in call queue

    As per my initial post, I already checked if the extension was logged into the queues and it is.

  8. Extension not ringing in call queue

    I have a 3CX install on Windows 10 Pro running the most recent version of 3CX. The phone in question is a Yealink T46G running firmware version 28.83.0.130. When I call the queue, the phone does not ring. However, I can call the extension directly, and I can be transferred to the extension. I...

  9. Configure a shared voicemail box

    Right now, I have an extension that is set up as a the shared mailbox and I added as a secondary account on the phone (via the actual phone interface). I just set the missed call light for only voicemails. I now having two accounts on it is not ideal and I have had an issue with it previously...

  10. Configure a shared voicemail box

    The nurses don't want to use their emails for notifications on the email. They are used to having an answering machine that they can all get to.

  11. Calls on 3CX app are reporting as not answered

    - the PBX is delivering the audio - yes the call counter states on the phone

  12. Management console will not display properly

    The 3CX software is installed in a linux machine and I access the console through their file server. They are running Windows server 2008 Standard.

  13. Management console will not display properly

    I just upgraded a client to the 16.0.6.641. and ever since the update, their management console will not display properly on Firefox ESR 52.9.0 (they are using this version due to the limitation of the server OS). How do I fix this see attached examples.

  14. Configure a shared voicemail box

    No the Nurses all use one extension on one phone.

  15. Configure a shared voicemail box

    I have a Doctor's office running 3CX v16.0.4.641 with five Yealink phones (T42s (firmware 66.85.05) qty 3, T46S (Same Firmware) qty 1, W53p (Firmware 77.83.0.65). The nurses in the office want to have a shared voicemail box to get messages from any phone. Is there a way for me to do that?

  16. Cannot provision Yealink T26p through an SBC

    @Saqqara and @JohnS_3CX, I provisioned a T26P phone via an SBC 5 months ago and I did not have to untick 'SSL/SecureSIP Transport and Ciphers' Why would i have to do that now? Did something change between then and now?

  17. Calls on 3CX app are reporting as not answered

    3CX v 16.0.5 Windows 10 Pro iOS app version 16.1.2 iPhone 7 Plus iOS 13.6

  18. Cannot provision Yealink T26p through an SBC

    I have a yealink T26p on firmware 6.73.0.6 and I am trying to provision it through an SBC to my 3CX v 16.0.5. The phone shows up on the list and I can assign it to the extension that I want. But the extension still shows as unregistered and the phone still shows on the phone tab as unassigned...

  19. Calls are not forwarding to cell number

    The log shows the call come in then gets forwarded to the user's direct cell number, there is no SIP error code that I can see in the logs. I am not sure what the caller ID is as the call never reaches the user. I tested it on another cell number on a different carrier and I still get a busy...

  20. Calls are not forwarding to cell number

    - No my inbound rules do filter on the calling extension, they state that outside of office hours the calls forward to the user's direct cell number. - By "Call Deflection" do you mean call forwarding?
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