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  1. IM (chat) and v20 HR Legal Issue

    The biggest complaint we face is the reporting of 3cx chat logs is by start date of the message/conversation chain. If User X started a conversation chain with User Y 3 months ago, the web viewer will not display today's exchanged messages, as the filter and display uses the chat...
  2. 3cx chat log - "Auto Clean" question

    I've always had 3CX Chat log enabled, without any auto purge. How does the auto clean work on existing and ongoing chat conversations. For instance, we have a team chat that has been ongoing for a long time, year+ ... if I set the auto clean to 3 months, will it delete the entire chat...
  3. Chats sent to email

    It's long been a user complaint that missed messages aren't being notified on. Often time we have users that are desk phone based, and when someone sends a chat, they never know as they don't tend to keep the webapp/mobile app open. :/ A real missed opportunity. If a message isn't read within x...
  4. Update 7A - Focus on Security

    The tool appears to be here: https://audioconverter.3cx.com/audio-converter
  5. Update 7A - Focus on Security

    FYI: Under the extension -> Voicemail, Manage Voicemail Greeting - the link to the docs is inop.
  6. Threat alerts from SentinelOne for desktop update initiated from desktop client

    I'm with you on that. None of our instances, Self-Hosted & AU off, still on U6 and no impacted machines in our environments.
  7. Update 3 Final: Wake Up with PUSH for the Web Client & PWA

    Please do complaint to Apple about Arch change, I mean we can't run any existing windows virtual machines, or so many other things that used to work just fine ;)
  8. Unsupported Relay not triggering through 3CX

    Sounds like a DTMF issue on your sip trunk.
  9. V18 Alpha 4: App Auto Selects Best Codec

    @Nick Galea - Are you guys still on track for ticket system release in v18 initial release, or is that pushing towards a later release?
  10. CFD E-mail Sender

    Can you use a CNAM API to pull CNAM in, set as variable and place into subject ?
  11. 26% CPU usage at idle after update from v16.4 to v16.6

    Tim - How long has it been since the update, and which version did you come from? How many vCPU's are assigned to the VM? Any chance that a.NET update snuck in there as well, and it's optimizing runtime?
  12. Intake information and billing

    The information intake would be a function of your CRM, however 3CX both web & installable client can pop a URL and prefill the CID/CNAME if available. Look at CRM Integration & Contact URL https://www.3cx.com/call-center/crm-integration/...
  13. Caller ID not working after changing voip provider to ATT flex

    capture and post the invite of the call, from AT&T to 3CX
  14. Template Support for Yealink T4x SIP over TLS & SRTP using Remote STUN

    Absolutely not. Why would you expose your corporate network to their entire home network, vs just their workstation via a dial-in VPN. Now corp IT is responsible for someone home router, EE's will complain about invasion of privacy, possibility of being watched, and the list goes on.
  15. Coming Soon: 3CX WebMeeting on Your Local Network or Cloud

    Why would you quote or sell a feature that has not been released, let alone tested and confirmed working to your specification....
  16. New iOS Beta with Voicemail Indicator & Improvements

    Chat is definitively looking better! Thanks guys!
  17. New iOS Beta Available for Testing

    1 - Fantastic - Nice work on the new app! 2 - Both extensions I tested with have the option enabled. I believe all have option enabled. Only difference between the extensions some have PBX Delivers Audio, others do not.
  18. New iOS Beta Available for Testing

    Having a couple of issues: 1. Chats - Initial location of existing chats. This is inside of a chat. Some messages will be scrolled down just a little bit, cutting the latest chat off, having to scroll down. Some messages will be scrolled all the way up, seeing only a little bit of the latest...