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  1. lancerichards

    Call Processing Script not obeying Department

    I'll have to polish up on my C+ skills. Haven't had to write in C since about the same time as I had to write in Assembly.
  2. lancerichards

    Call Processing Script not obeying Department

    Thanks @TheodorosG_3CX I had seen that :) I guess my question was more around why the script asked for the department, yet it didn't respect the department. The script probably needs to be updated to obey the department (if system wide apply all departments, else, apply to selected...
  3. lancerichards

    Call Processing Script not obeying Department

    Hi Team I am trying to use the Call Processing Script for set Out of Hours / Set in Hours https://www.3cx.com/blog/call-flow-scripts/force-pbx-hours/ Even though I have set the Department for the Dial Code, it still sets the entire system to be away, not just the selected Department. Are...
  4. lancerichards

    Yealink T43U Firmware Upgrade Failure

    Install Yealink T43U 108.86.0.93 Yealink T43U FW: Maintenance release...
  5. lancerichards

    Fanvil V62 Pro as a router phone

    We had issues primarily with the V64, but also V65 models. V64 just never had the processing power in the chipset to be able to handle the 3CX Router Phone binary. Fanvil ended up having to disable modules in firmware for things like Bluetooth and Wireless to have enough available memory to load...
  6. lancerichards

    Fanvil V62 Pro as a router phone

    We have had nothing but issues with Fanvil phones and have dumped them all together. Their support was less than helpful in the end and kept putting the blame back on 3CX, even though, the issue was squarely with their hardware and lack of specification to run the required 3CX binary to make it...
  7. lancerichards

    Yealink T7x Out of Box Experience

    Can you please explain what you mean by added manually @ivank ? Do you mean added as a handset using an import or manually via the IP phone TAB on a user?
  8. lancerichards

    Yealink T7x Out of Box Experience

    What a Christmas present to see this in the Update 8 RC. Thanks @N_G this will make moving more customers to 3CX so much easier! Merry Christmas! Lance
  9. lancerichards

    Yealink T53W - Performance degradation - Just me?

    Token ring networks and BBS Life was simpler when it was just the terminator missing on the cable.
  10. lancerichards

    M365 User Sync - Schedule / Force

    Very interesting one, it ended up being that the IT provider didn't have a First Name or Last Name on the user, only a Display Name. 3CX therefore couldn't bring the data in to match. Some other interesting things which were helpful here were the OFFICE365_ parameters which allow you to kill...
  11. lancerichards

    M365 User Sync - Schedule / Force

    Thanks @KyriacosS_3CX We'll start with that and see how it goes. @Alphabetic we don't manage the IT environment, so I'm not sure what they have configured but thanks for the thought :) Best Lance
  12. lancerichards

    M365 User Sync - Schedule / Force

    Hi All, I have a system where we have enabled M365 for user sync / SSO. The issue we are facing is that the refresh of the user does not seem to be happening and we are not seeing user updates. I have disabled "Sync Microsoft 365 Users", done a service restart, then re-enabled - still no user...
  13. lancerichards

    Maximum Extension Policy Enforcement

    Ideally, just a way to flag an account as "User" or "System" would sort most of the issues which have been raised here in one way or another. User = Warm Body System = Admin Account, Voicemail Box, Virtual Ext, Forwarding, Old User (like how you can convert a M365 to Shared Mailbox when they...
  14. lancerichards

    Yealink T7x Out of Box Experience

    Completely understand Nick. I think that it's a really simple solution to implement given you're already generating a provisioning template. The only change here is to correctly reference the firmware in the provisioning file and it would pickup the 3CX firmware which would be awesome. You...
  15. lancerichards

    Yealink T7x Out of Box Experience

    Hi Nick @N_G It's not unsupported firmware we're trying to support - it's streamlining the loading of the 3CX supported firmware to devices when they check in for the first time. A huge improvement as we try and get more customers on to the platform. The easier we can make it, the more...
  16. lancerichards

    3CX SELF HOSTED - NO SYSTEM CLOCK SYNCHRONIZED

    I tend to use chrony rather than ntpd these days. https://chrony-project.org/ apt install chrony Edit chrony.conf and comment out the following line: #pool 2.debian.pool.ntp.org iburst Create the file /etc/chrony/sources.d/local-ntp-server.sources (or similar) and place the following entry...
  17. lancerichards

    V20 U8 BETA: AI Chapter Like a Boss!

    Yes, can confirm, User with "User" role can delete Department Contacts. This should be looked at so that they cannot delete Department Contacts. Can confirm they are also able to add Department Contacts
  18. lancerichards

    Yealink T7x Out of Box Experience

    Thanks @KyriacosS_3CX I've cross posted in ideas: https://www.3cx.com/community/threads/3cx-ip-phone-out-of-box-experience.135849/
  19. lancerichards

    3CX IP Phone Out of Box Experience

    Original post: https://www.3cx.com/community/threads/yealink-t7x-out-of-box-experience.135829/#post-650306 What we are finding is that as we migrate customers from other platforms, their handsets need 3CX firmware. This is also the case with new IP phones such as the Yealink T7x and T8x Series...
  20. lancerichards

    Yealink T7x Out of Box Experience

    Ok, so I think I have found the solution here for 3CX to be able to implement and it should be reasonably straight forward and probably just an update to the core templates and logic. Currently, the firmware.url = is pointing to https://server/provisioning/serverid/firmware/yealink/ The actual...
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