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  1. vivasupport

    Scheduled Report Issue After Upgrade to Version 20

    Dear Nicholas, Thanks for your response. We are waiting for the report update and believe it will be available as soon as possible.
  2. vivasupport

    Scheduled Report Issue After Upgrade to Version 20

    Dear Team, We have reviewed the reports and noticed a few limitations: Some report types are missing. There are no graphical-based reports or HTML file types available. In the Queue Performance Report, it is not possible to generate a report for a specific queue. Additionally, there is no...
  3. vivasupport

    Voicemail disabled for this extension ...

    I made the changes, but still we are getting the same error. (I have increased from 1GB to 2GB)
  4. vivasupport

    Incoming issues in 3CX mobile App

    >and you want us to vote for it? we don't know the contents of the ticket. Yes please.. The issue is, We are unable to receive the incoming calls in 3CX mobile softphone when we are in GSM call. FYI, Incoming calls: When user is in GSM calls - While receiving incoming calls, its showing as...
  5. vivasupport

    Incoming issues in 3CX mobile App

    FYI, 3CX Ticket number: 683688 Please refer this ticket number and implement this feature in upcoming versions.
  6. vivasupport

    Voicemail..

    Reference 3CX ticket number: ''658745'' Requirement, Dear Support, Caller : +442088197107 DID: +442034118283 -> Pointed to IVR Ext: 100 - Maximum ringing time 900 Seconds Board Welcome IVR: Thanks to calling for XYZ. If you know the extension number, please enter it. then MOH message starts...
  7. vivasupport

    Password Authentication for Outbound calls for particular number..

    Can we make password protect for Outbound calls ? E.g. UK Premium number: 449xxx xxx xxxx We want to give password protect for this particular number. If any extension making calls to the above number, it should ask password and then it should be getting connected. We have checked with 3CX...
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