Search results

  1. SY

    Reduce Time Numbers Dialed Are Sent to PBX?

    You can try to use a "reversed" procedure. 1. enter the number you need to call 2. pickup your Handset.. or 1. enter the number you need to call 2. hit the Speaker phone button Works?
  2. SY

    Alarm Monitoring of 3CX Server

    Installer does not register 3CXPerfmon.dll. You can try to register it manually using regsvr32. There is no guarantee that it will work on every installation. Works on Windows 7. Supposedly will work on Windows 2008R2 too. Feature requests are discussed on ideas (3cx.com/ideas) You can post...
  3. SY

    Alarm Monitoring of 3CX Server

    since 2009...
  4. SY

    Grandstream GXP2130

    +1... same on my side... :S Original post Which part of this phone is "cheap"... is it "colour screen" or "gigabit" or both?.. ...or it is a try to persuade people that yealink is worst... Sorry, but I'm completely lost the thread of discussion... :( P.S. Nothing against Grandstream...
  5. SY

    V12 Conferencing

    When you create a scheduled conference, PBX delivers "calendar message" as an "email message" to all of participants. If those "email messages" do not meet the requirements which are specific to your mailbox(email client and/or mail server which serves it) then could you please open a support...
  6. SY

    Rejected attended transfer

    When it happen (the receiver of an attended transfer declines to take the call), you should see "blinking" or "red" button on the device. If you press it - you will continue to talk with "the original caller".
  7. SY

    New install, voicemail issues.

    Could you please tell us more about softphone which is installed on server and registered as extension 101 (Extn:101@[Dev:sip:[email protected]:54043;ob])? DR tells this message only in case if there is no any chance to contact WebServer or understand answer provided by vxml generator. It is...
  8. SY

    [Solved] Outgoing Call Not Acceptable

    Re: Outgoing Call Not Acceptable if you need to dial 800xxxxxxx [10 digits] to reach 1800xxxxxxx through the "trunk" YYY then add new outbound rule it should be: prefix - 800 length of dialed number - 10 remove "0" digits prepend - 1 YYY as a route move it to the top of the list of outbound...
  9. SY

    Simultaneous call

    "simultaneous call"=conversation. Answer to your question is - "two"
  10. SY

    3cx Hacked ?

    As I understood, this picture was taken from D-Link DVA-G3170i which is installed on the side of remote phone. I'm 100% sure that this call never passed through PBX and PBX never delivered it to this remote phone. Someone just has tried to trick your remote phone by sending SIP request directly...
  11. SY

    3CXPhone for Windows not Registering

    It will be interesting to know little bit more about environment where 3CX Phone 6 (let's leave v12 "outside the brackets" for now) cannot communicate with server on local host. 3CX Phone 6 has "debug" window which can provide some hints. "PBX log" (see management console) can do it as well...
  12. SY

    3CX V12 "3CX PhoneSystem Database Server" fails to start

    Usually, this error means that the system cannot open and read existing executable file and, therefore, is failed to verify file format. A good example is the "exe" file which contains 0 bytes... ERROR_BAD_EXE_FORMAT(193/0xc1) and ERROR_FILE_NOT_FOUND(2/0x2) are different :(
  13. SY

    v12 Presence - Hiding active calls

    "Default" group cannot be removed, because it is a "shelter" for extensions which are not associated with other (user defined) groups. "Default" group does not have any privileges. It works the same as other (user defined) groups.
  14. SY

    Ring Groups Keep Ringing

    Only line.
  15. SY

    3CX v10 voice problem VOIP-provider

    In log - both calls are processed in "by pass" mode. Both, provider and phone are in the same network. Provider configuration is not "Generic VoIP provider". Template was "Generic VoIP provider" but configuration was modified. "by pass" means that devices are talking directly. PBX does not...
  16. SY

    Call Rebound

    Looks like it is not a "coding error"... ;) It is just an error in PSTN configuration (firmware?) or VoIP provider functionality. "Rebound" starts to introduce caller ONLY AFTER it receives notification about "call is connected". It works like that "since it was launched" Please contact support...
  17. SY

    Enable/Disable diverts programatically

    When call is coming to PBX from external source, it comes to inbound rule. Inbound rule can be configured to forward calls to different destinations during "in-office" and "out-of-office" hours So, you need to just configure in-office/out-of-office destination of the inbound rule. "in-office" -...
  18. SY

    Loudness of voice-messages

    It is the real loudness of message delivered by the caller. it is pity but, in ideal world, PBX must not modify message which is addressed to You :(
  19. SY

    Ring Groups Keep Ringing

    As you already said, PBX works a long time. Therefore, functionality of ring group is out of discussion :) Looks like "Provider:[GLRVC]" either was added or its configuration was changed. Set it back to Support re-Invites=off Supports Replaces=off Hopefully, it will fix the issue
  20. SY

    v12 Presence - Hiding active calls

    Group configuration. "Rights of Members " It allows you to specify 1. who will show "own calls" to the group 2. who will see those calls