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  1. V20 Dep. Admin can't select SBC when adding phone

    I am assuming this is a bug that will get fixed? Is there a feature request or bug report on this aspect of the issue?
  2. Solved SBC PI installer issue with putty

    Thanks for the suggestion. I looked into resolution and now I cannot for the life of me reproduce the issue. It was very consistent on Friday. Well, I suppose all's well that ends well...
  3. Moving from STUN to SBC on 3CX V18

    We have moved to router phones and found them to be particularly easy and reliable. If you are on v18 the router phone has to be setup in the admin portion of the webclient (accessed by system owner extension). Also in v18, a router phone needs to be the first phone on an extension. This...
  4. Solved SBC PI installer issue with putty

    Anyone familiar with SSH client issues? I ran the most recent 3CX SBC installer through putty on fresh Pi, but I couldn't get past the 3CX SBC prerequisite screen. I tried ENTER, TAB, SpaceBar nothing seems to work. I had to ctrl-c to get out of it. Then the command line didnt show properly...
  5. CRM broken possible Rollback

    Thanks for the tips. I will pass this on.
  6. CRM broken possible Rollback

    Yes it is an sql database integration. I’m hoping I can roll back somehow.
  7. CRM broken possible Rollback

    my client wrote their own CRM integration and the SQL Hotfix Beta Update 18.0.9.23 broke the integration. So we kept them on 18.0.9.20 Now that the system has automictically updated to 9A, Build 18.0.9.31, the integration broke again However I do not see anything in the build history about SQL...
  8. "Allow group to be called and routed" tick box in Group Rights

    Is it possible to route calls to a User Group from the management console? I only see options for this in the admin section of the webclient. EDIT: Playing with the Groups in the web client admin, i now understand this question doesn't make sense. User Group routing is more to Group DID's with...
  9. Yealink T33G issues

    Thanks for the follow up. We found the issue was with the POE delivery. The client had brand new solid looking netgear switch. The switch was unmanaged but definitely had the power output to match the load. Once the switch was swapped with a Ubiquiti POE switch the problem was resolved.
  10. Yealink Firmware and yealink Dect wireless headsets

    I found a similar issue with yealink T33G not working with a yealink WH62 series headset, even with the correct EHS35 adapter. It turns out the phone needs to be on a firmware not yet supported by 3CX. 124.86.0.113 is needed.
  11. Yealink T33G issues

    We are having a similar issue with a client that has T33G's randomly rebooting when receiving a call. All devices are using a cloud PBX with an SBC and are on fw 124.86.0.40 Any idea where i can find 124.86.0.112?
  12. Bandwidth SMS/MMS

    Thanks for the attention here! We look forward to mms with bandwidth as well!
  13. 911 and 933 but not 999 outbound rule

    Thanks for the suggestion, I will try creating a route for 999 that goes nowhere. When I install 3CX it defaults to 999 as the voicemail extension.
  14. 911 and 933 but not 999 outbound rule

    Hey all, I recently had an issue where the 3cx voicemail system extension didn't register. The frightening thing is that when the client pushed their voicemail button, they heard that they were being connected to the 911 operator. I opened a ticket with our trunk provider and they informed me...
  15. Bring your Presentations to Life with Audio

    Well I feel silly. I didn't see the check box at the bottom of the screen share selection. :( At least i got it figured out.
  16. Bring your Presentations to Life with Audio

    I have tried across a few different computers, no permission issue as there is no domain environment. I appreciate the thought. I submitted a ticket with 3cx with network captures of different users joining a session and playing media by different presenters and different sharing methods, and...
  17. Bring your Presentations to Life with Audio

    I am struggling to get the audio sharing to work. I have two windows computers using chrome Version 84.0.4147.125. We just updated our 3CX PBX to 16.0.622. I have tried every combination of window / tab sharing and no dice. :( Any ideas?
  18. v16 Disappearing Extensions

    We would find it useful for user admins to be able to see each-other. We typically manage the 3cx server for the client, but if there is more than 1 person at the company who wants to be able to use the management console we usually create a separate "User admin" extension. That they all can use.
  19. Services to auto-restart on crash (Linux and Windows)

    Is this still relevant for V16?