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  1. Cisco SPA3102 Replacement

    Hi, check out http://shop.it-communicationsltd.co.uk/voip-gateways/cisco-spa122-analog-adapter-ata-with-router.html this will do the job. Can do two faxes with one box :)

  2. Push Notifications

    Hi Paul, We have tested this and its not working for us also. We have reported this to 3CX on ticket number SQP-645-89562 and waiting response.

  3. Hosted 3CX Server Configuration

    We provide Hosted 3CX for our customers and the setup we do is as follows. We Operate a High Availability VMware Cluster and give each customer a VM running our firewall / VPN Service and the other being a VM running Windows 2012 R2 for 3CX. We supply Draytek Routers for customer sites which...

  4. Go back to the old firmware update system

    The reason for this is to ensure the features are fully supported and will work without issues. using untested firmware in a live environment is never good practice. another reason is if you have any issues with the phones working on 3CX and you need support. Soon as its noticed you are on a...

  5. One way audio on new system

    Hi, Please give me a call on 01702 66 88 36, we can login to your PBX and check all the settings for you.

  6. 3CX and SPA5xx phones

    If you don't want 3CX to control the ring tones then you will need to remove distinctive ringing section from the template. it would look like this This should never have taken 6 months to resolve as its a 5 min job and 3CX has pointed you in the correct direction. unless you remove it from...

  7. Password forgotton - Help me please

    Your Welcome :D

  8. Password forgotton - Help me please

    here you go http://signup.it-communicationsltd.co.uk/knowledgebase.php?action=displayarticle&id=2

  9. Externally forwarded calls do not show in 3cxphone

    We have also complained about this feature of which we also use and got the same response.

  10. Windows Phone 8

    ah right OK.

  11. Incoming calls go ananswerd

    Can you post the full logs so we can see whats going on?

  12. prefix to dial from missed calls

    Hi, I assume you have a patton gateway and on incoming calls its leaving off the zero of the phone number so when you try to call back it says number not found? if this is the case, a simple fix can be applied to the gateway to insert the missing zero so you can then redial the missed calls.

  13. Windows Phone 8

    This is already available, you need to install 3CX V12 first then install the Windows Softphone.

  14. V12 desktop components

    Hi, there is no desktop components for V12 as its no longer using the My Phone Application. if you are wanting to use outlook with the Windows Softphone V8 then you will need to download the http://downloads.3cx.com/downloads/3CXCRM12.exe CRM Module

  15. Inbound rules

    I did understand what you where saying, however there is no import option so the only supported way to do this would be to load the DDI range like i said above.

  16. Cisco 7960 SIP Phone

    V12 of 3CX has the templates / provisioning built in by default. all you need to do is setup a TFTP Server and point to the 3CX provisioning folder of C:\ProgramData\3CX\Data\Http\Interface\provisioning enter the mac address per extension in 3CX and boot the phone up and way you go. However...

  17. Port 5060 failing in firewall check

    Hi, if you have setup port forwarding correctly and SIP ALG is turned off. my betting would be the router may have built in VoIP Services, but without knowing more details we will not know for sure.

  18. Inbound rules

    within the DID field of the VoIP Provider enter the phone numbers like this for example 01702668836-01702668880 Click apply and make sure you go to the Source ID and select them all in the DID add box

  19. No incoming audio on local extension (Snom 300)

    factory reset the phone to defaults and setup again. also ensure the phone is on the latest supported firmware.

  20. voip providers registration error with version 12

    The QA team has provided me with a patch for the 3CXPhoneSystem.exe file which is inside the path: C:\Program Files\3CX PhoneSystem\Bin PLEASE NOTE that this patch has NOT gone through any tests except for the multiple registration issue, so be aware that it may not necessarily be adequate for...
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