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  1. mmarks9156

    Smartphone continues ringing

    I'm having a similar issue. I answer the call on the mobile app and smartphone continues to ring.
  2. mmarks9156

    Caller ID on internal calls on Yealink T-54 shows Unkonw

    As far as I know just one phone having this issue. Yes external calls displays properly.
  3. mmarks9156

    Caller ID on internal calls on Yealink T-54 shows Unkonw

    We recently moved our company to 3CX and when I receive an internal calls on the Yealink phone the caller ID shows Unkonw? The caller ID works fine using the 3CX mobile application on my cell phone. We are using 3CX version 18.0.237. Any assistance is greatly appreciated. No issues with...
  4. mmarks9156

    The 3CX Web Client

    Thank you. I'm familiar with the steps but was wondering if there is a user facing guide we can provide to our customer's?
  5. mmarks9156

    The 3CX Web Client

    Is there document that refers to V18 in regards to setting Wake Up Calls? The only doc I found refers to V16 and mentions "Switchboard" which I believe is now called "Panel" and the GUI looks different on V18.
  6. mmarks9156

    Welcome email not showing admin portal info

    John, Thank you for your response. I'm a bit confused since we have been able to resend this email to other employees that includes the Admin port with no issues. See attached.
  7. mmarks9156

    Welcome email not showing admin portal info

    When selecting extension that has Admin/manager rights and sending the Welcome Email the admin portal link is not displayed. We've got two extensions setup exactly the same way and those do show both the user facing portal and admin port links. Any assistance is greatly appreciated. On another...
  8. mmarks9156

    3CX Windows App

    Is there any plan to stop supporting the Windows app on 3CX? I was unable to find anything in the 2021 Road Map. TIA
  9. mmarks9156

    Solved Share screen is very small

    Yes. I was able to resolve by lowering my resolution to 1920x1080. Does 3CX support the higher resolution?
  10. mmarks9156

    Solved Share screen is very small

    This is what the participants see. Yes by minimizing the Meeting Chat window that helps.
  11. mmarks9156

    Solved Share screen is very small

    My resolution is set to 2460x1440 on 27" monitor. I am unsure what the resolution is on the participants end since there are various attendees.
  12. mmarks9156

    Solved Share screen is very small

    I'm not sure what you mean. I did try increasing Windows display by 175% resolution but no change to shared screen. Can you provide more info on this? I'm surprised not more people have brought up this concern using screen share.
  13. mmarks9156

    Solved Share screen is very small

    We recently started using 3CX Web conferencing in place of Zoom and noticed when sharing screen the size is very small and almost unreadable. Is there a setting that needs to be configured to allow for full screen sharing? TIA
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