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  1. License trade in

    Hi all, I have just received the notification to renew my maintenance and I saw the option to trade in the perpetual license for the yearly one. How exactly it works? Thanks in advance.

  2. Route calls per weekday on 1 trunk

    @revilo951 , You may set the working hours and out of office hours to have different behaviours on different days / hours of the day. This way during working hours one extension / ring group / queue will ring and during out of the office hours the other one will ring. Hope you succeed, best luck!

  3. Calls directly to server IP

    I have one provider that is able to send the calls directly to my 3CX server IP instead of authenticating the trunk via username / password. How does it exactly works? I use same providers were the IP address is the authentication method (Type of authentication: Not required - IP Based) to...

  4. Is there somewhere I can find what IP phones support remote provisioning?

    I am using version 15.5 w/ SBC on the remote location. The phones are unsupported by default. Thanks!

  5. RTP Port Configuration

    @eddv123 It is a know issue over 128 simultaneous calls since all RTP ports are taken, all the additional calls cannot deliver audio therefore getting no sound after answered. The solution was to increase the range to allow the PBX to handle audio for more than 128 simultaneous calls. I was...

  6. Mac OS client

    @YiannisH_3CX They are using ms lifechat 3000 but different attemps were made with regular cell phone headsets and the built in Mac hardware and they all failed. I am almost giving up to provide Mac OSX users service since I cannot work around this. Thanks again.

  7. Mac OS client

    Hi @YiannisH_3CX , I am running v15.5 with all remote extensions and the extensions are the latest 3cx softphone version using PCMU or PCMA codecs. I have 2 extensions only running Mac versions of the software and both simply cannot hear or be heard when placing or receiving calls. Sound...

  8. Mac OS client

    Anyone? Any clues?

  9. Call cost limits

    Anyone? Any clues? Thanks!

  10. RTP Port Configuration

    @eddv123, that means that the silent calls over a certain limit are not expected to happen in 15.5 or we still need to update the values to get it working properly? Thanks!

  11. Call cost limits

    Hi Everyone, Is there a limit of entries for the call costs? I have now about 20K different types of costs (Welcome to the brazilian phone system). Additionally, when I run a report, the call costs show according to the costs configured at the moment of the call or to the system's updated...

  12. Is there somewhere I can find what IP phones support remote provisioning?

    Hi @trifif , do you have the template for provisioning the gxp1625 and the 1200? Thanks

  13. Mac OS client

    Hi everyone, I couldn't find the right forum to write so here I go again. Has anyone else faced issue with sound quality on the Mac OS client? Is there any known fix or workaround for it? Thanks a lot.

  14. 3cx softphone provisioning UDP TCP TLS

    @sip.bg , Thank you form your explanation. Is there any difference between using insecure TCP or UDP? Are their efficiency anyhow different? Any of them dispense the RTP? Thanks again.

  15. 3CX on 3G/4G

    Hi @SVanBC , Finally I found the opportunity to share my experience. Yayyyyyy I have came across the same issue and I managed to resolve it by increasing the ringing time on the extension from 20 secs default to 45-60 seconds and it resolved the issue. Sometimes the 3G/4G network latency make...

  16. 3cx softphone provisioning UDP TCP TLS

    Hi everyone, Me again. What is the difference when using UDP, TCP or TLS when provisioning the 3cx softphone. Is there any difference if local or remote extension in this case? Thanks a lot!
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