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  1. Showing a Video in a 3CX Webinar

    Hi Is it at all possible to show a pre-recorded video in 3CX WebMeeting as part of a Webinar? I couldn't see any obvious options, but wondered if anyone had experience of using 3rd party software to redirect the webcam and audio feed for the presenter? Thanks Tom

  2. Solved WebMeeting via Web Client - 3CXRefuses to Connect

    Hi This may be just a bit of a coincidence, however since upgrading to the latest release of 3CX the 'WebMeeting' feature within the Web Client doesn't work. If you click on the link you just get 3cx.com failed to connect. (See attached screenshot). However the 'Schedule Conference' part is...

  3. Solved 3CX app on IOS and Android not ringing always

    Morning All I've just tried 3CX on my iPhone this morning and it is now all working for me and I'm getting the push notifications for incoming calls. Is it working for others now too? Tom

  4. Solved 3CX app on IOS and Android not ringing always

    Hi I've noticed a similar issue with my iOS device. First thing this morning it was all working fine and then it stopped and has worked since. I've unregistered and re-registered the iPhone and still not working. Is there an issue with the push notifications? Thanks Tom

  5. Replace Custom Phone Templates

    Hadn't thought about the Export / Import routine. Thanks for the tip, I will give it a go.

  6. Replace Custom Phone Templates

    Hi All When we first setup 3CX about 3 Years ago, we copied the templates for our Yealink handsets and customised them. As 3CX has developed we no longer need the custom templates, and we want to move to the in-built supported templates. As far as I can see, the only way to change the template...

  7. Automated Paging Announcements

    Hi I was wondering if anyone had experience of doing automated paging announcements with 3CX? Our fire alarm system is linked up to our door access system. When a fire alarm goes off it triggers an action in the door access system. What I would like to do, is when that action is triggered, for...

  8. Solved Improvements to iOS Chat

    Hi Would it be possible to get 2 improvements to the iOS chat: When you get a chat notification, can you get taken directly to the chat when you swipe it? At the moment it goes to the dialer. The keyboard experience does not feel like other chat apps on iOS. For example the initial letter on a...

  9. Try Out the New 3CX SIP ALG - Firewall Check

    We have 3CX running behind a PaloAlto PA-3020 Firewall. (PAN-OS 8.0.4). The test was failing, however I discovered SIP ALG was switched on the firewall. I disabled it and the test now passed. Info on PaloAlto and SIP ALG can be found here...

  10. Set 3CX soft phone status to DND when Windows account is locked

    I also vote for this feature request.

  11. Auto Change Status When Idle

    Thank you for the quick reply. I will log it as a feature request. I know this isn't for this particular forum, however there doesn't seem to be one for the WebClient I can see. The Auto Change Status when Idle option doesn't appear to work. Is there a prerequisite in order to get it to work...

  12. Auto Change Status When Idle

    Hi We have set our Windows Clients to 'Auto Change Status when Idle' after 5 mins. Is there a way it can auto change status when the PC is locked? Thanks Tom

  13. WebClient - Auto Change Status when idle

    Hi We are just trying out the WebClient instead of using the installed version. We can't get the "Auto Change Status when idle" feature working. Using the WebClient in Google Chrome on both Windows and macOS and it never changes the state. Am I missing something? Thanks Tom

  14. Pause Call Recording from Desk Phone

    Hi Is it possible to configure a button on a desk phone to allow the pausing of call recording? We are using Yealink T42/T46 Handsets. Thanks Tom

  15. Call not terminating

    Hi I have just setup a new SIP Trunk with a new provider. All is working well, however I have noticed one thing. When the person you are calling hangs up, it does not terminate the call. Instead the person at the 3CX end has to do that. I am told that this is a setting on the SIP trunk...

  16. 3CX Phone for Mac Chat Notifications

    Apologies if this has already been covered, couldn't find anything already on the forum. Can there be some improvements on the 3CX Phone Chat notifications on Mac? At the moment you just get a ping sound. It would be really nice if the Dock icon could show the number of notifications and also...

  17. 3CX Phone for iOS10

    Hi Are there plans to upgrade the iOS client to support the new features in iOS10 including answering the phone from the lock screen? Thanks

  18. Outbound Caller ID with AD Import

    Update: Been told that this is a know issue and will be fixed in a further update.

  19. 3rd Party Call Logging/Reporting software?

    We use TIM Enterprise from Tri-Line http://www.tri-line.com Full support for 3CX, very quick install. Provides nice HTML interface for call logs and reports. Their support is very good too. Regards Tom

  20. Outbound Caller ID with AD Import

    In Version 14 when we imported users from Active Directory, their telephone number would populate the outbound caller ID field. Since upgrading to Version 15, this no longer happens. Is this a known bug? Thanks Tom
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