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  1. Shark Park hold music

    Hello How can we change the hold music for the shark parking lots? Currently it's playing the default 3CX hold music, not the music that we have chosen.

  2. Transfer to Shared Park BLF

    Hello How can we transfer a call to a shared park? We have tried using the transfer button on the phone and pressing the shared park button but it comes up with an invalid dial plan error. Using Grandstream GXP2160 phones. Is there a better way to do it and utilise the BLF keys?

  3. Automatic logging into queue

    Hello Is it possible to automatically log agents into the queue, without them having to enter *62?

  4. Plans for better quality hold music?

    Hello Are there plans to provide better quality on hold music? MP3 quality as opposed to low quality WAV?

  5. Web hook for calls

    Hello Is it possible to call a web page (linked to a database etc) to log calls into our database under a client automatically?

  6. Delayed outbound calling from 3CX Client (Mac OS X)

    I have done all of the audio settings and the results are the same.

  7. Delayed outbound calling from 3CX Client (Mac OS X)

    The day is, the number will be inputted, but there will be a delay before the call will dial and start ringing.

  8. Delayed outbound calling from 3CX Client (Mac OS X)

    Hello We are on the latest build for 3CX. Version 15.0.60903.0

  9. Delayed outbound calling from 3CX Client (Mac OS X)

    Hello I am running macOS Sierra. Client version is 15.1.0.66. As far as I am aware we are running the latest PBX software. I am unsure as to where to find the latest service pack of V15. Extension to extension calls are also delayed. I have also done the latest updates in the PBX also.

  10. Solved Holiday greeting

    Hey @GiannosC_3CX - that resolved the issue. Thanks! :)

  11. Delayed outbound calling from 3CX Client (Mac OS X)

    Hello We are trailing the 3CX Client and for some reason there is a large delay when making the outbound call, up to 10 - 15 seconds. I have tried the same number on a desk phone and it's delay is only a few seconds - connected to the same extension. Can someone please provide some insight?

  12. Solved Holiday greeting

    I've screenshotted it here.

  13. Solved Holiday greeting

    Yes, we have

  14. Solved Holiday greeting

    I have restarted the services as well as the PBX entirely with no such luck. Also, the recording was done from a handset on the system.

  15. Solved Holiday greeting

    Hello I have setup a holiday greeting for specific time range however it's not playing the holiday greeting, it's playing the standard greeting that our office is closed for the day. Can someone offer some assistance?

  16. Mac 3CXClient BLF Keys

    Can we please get the BLF keys for the 3CX Client Mac Client?

  17. Grandstream BLF Keys

    Hello We just started using 3CX for our small office. But we are unable to get the BLF keys on our phones to work. We use GXP2160 from Grandstream. We have the latest templates from Grandstream to get them to work for auto provisioning. Is there something I may have missed?
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