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  1. Holiday Notification with Voicemail functionality

    Thank you. I will give this a try and post my results here.

  2. Holiday Notification with Voicemail functionality

    Hi, Thanks for the quick reply. That was one of the solutions I thought might work. However I have just looked at the playback options I can select in the Call Flow Designer. I presume I select <Dynamic Audio File Prompt>. But what do I write in the <Audio File Expression> field? It'll have to...

  3. Holiday Notification with Voicemail functionality

    Hello, Our customers are looking for a way of using a holiday prompt with the option of speaking on a voicemail. Now I can set up all of this in a Call Flow. However if I do that I need to get the recording from the customers every time they want to change it. Ideally I would like to have a way...

  4. Phone calls only ring for a fraction of a second

    Yes, I am talking about forwarding rules defined in the extensions in 3CX. I have managed to eliminate the problem, however I haven't found the source of it. after hours of not getting anywhere I tried applying for another trial license. I installed this on the Linux based 3CX system. the...

  5. Phone calls only ring for a fraction of a second

    Hello, I am at a loss. Incoming phone calls ring for a short time and are directly transfered to whatever is defined in the forwarding rule. This is independent of what is set in the "If I do not answer calls within:" field. at the moment this time is set to 20 seconds. I have a fear that this...

  6. Sound indicating completion of assisted transfer

    Hello, We use a combination of 3CX Softphone on Windows with Jabra headsets and Gigaset handsets. A Problem we have with assisted transfers is that there is no sound indicating that the person transferring has passed through the caller. In an Analogue system one heard when a connection was ended...

  7. Official Support for CISCO ATA SPA122

    That is true. It works. However It is not on the supported devices list. Which is a huge problem when asking for support as the problem is automatically blamed on the unsupported device. Even though in many cases it is definitely not the Problem.

  8. Official Support for CISCO ATA SPA122

    Hello, in Europe it is pretty hard to get a hold of the supported ATAs. One that is readily available is the CISCO ATA SPA122. I would suggest this be added to the supported devices list.

  9. Multicell DECT Headset

    Hi, Thanks for the replies. In the current configuration they are using the Jabra GN9125 in an Agfeo Telephony system. Due to the german Telekom abandoning ISDN the old system has to go. Currently they have control over the headset throught agfeo's PhoneSuite Software. They can dial numbers and...

  10. Multicell DECT Headset

    Hello, I am in search of a multicell DECT Headset Solution. I have to find this for a customer who is used to using a headset throughout the Office (Office is too big for one DECT Station and far too big for the Jabra Desk DECT headsets). So far I have only found the Jabra GN9125. Is this DECT...

  11. Make call History

    We have a Gigaset N720 DECT System and we control the handesets with the 3cx Phone in CTI mode. When starting a call in the software a "Make Call" is placed to the phone when this is answered the PBX tries to connect to the number that was dialled. When the called party answers the call is...

  12. 3CX Phone open with contacts

    Hello, The standard 3CX Phone for Windows PC Starts in the Status page showing the various extensions. I would like to be able to have the Program show the contact page on startup. Is this possible?

  13. Outlook 2016 dial from contact pop up

    I agree that would be really nice.

  14. Attended transfer with CTI on SNOM

    I would verry much like to see that for Yealink Handsets (W52p and W56p)

  15. Sending Fax Via 3CX Server

    Hello, I realise this post is quite old by now. I was wondering whether one of the two methods described still work. The first I don't think will work as the sending function has been removed out of the fax service in 3CX. The second option I don't know whether or not it function. I am finding...

  16. No Incoming calls at time

    Most of the time I can call that number. it is only at during these mysterious times when the system goes haywire that this error occurs. During that time it will appear for any number.

  17. No Incoming calls at time

    OK, Starting with the Provider. They have been able to inform me that the calls do in fact time out. However the SIP account does not un-register, so I ask myself how can this be? If the sip account doesn't un-register (Which is supported by the evidence of the log on the Dashboard), then why...

  18. Yealink W56P

    thanks for the quick reply.

  19. No Incoming calls at time

    I left the system in working order on Friday. It had been working for just under two weeks. On Sunday I recognised this behaviour the first time

  20. Yealink W56P

    Hi, I also have provisioned my Yealink W56P using the W52P template. It seems to work fine so far. I have however found one problem that I am told has to do with the provisioning template. I use the W56P in with the 3CX Windows Phone in CTI mode. when I dial a number in the CTI Phone it connects...
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