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  1. 3cx Mobile App Exit Button

    Hi guys, it seems new version of the app has again, removed the exit button. See my thread previously. Im getting clients asking again about this. https://www.3cx.com/community/threads/3cx-mobile-app-exit-button.60347/#post-254541 Is there a way to exit??
  2. Solved Pixel 3 XL Blutooth Issues with Podcast App Pocket Casts

    with that option ticked its fixed :) Is there a reason its not set by default? the only reason i ask is if we want customers to have the best experience, they arent going to go looking in forums or play with the settings, they are simply going to stop using it or whing to the partner that it...
  3. Solved Pixel 3 XL Blutooth Issues with Podcast App Pocket Casts

    will test tomorrow and report back
  4. Solved Pixel 3 XL Blutooth Issues with Podcast App Pocket Casts

    Hi John, when gms calls come through the podcast app pauses correctly.
  5. Solved Pixel 3 XL Blutooth Issues with Podcast App Pocket Casts

    PIXEL XL 3 Version 9 PQ3A.190705.003 I have an issue with 3CX and the app "Pocket Casts" Its one of the most popular podcasts apps on android. When a call comes through and you answer, the podcasts app keeps playing in the background. I think this is a 3CX app glitch / problem
  6. 3cx Mobile App Exit Button

    I think you need to bring this back... I have two case scenarios scenarios 1 user 1 has phone on desk and app on phone. User 1 goes home, user 2 comes to desk and uses same profile on phone, same number etc, its a admin staff. User 1 needs to disable app and stop it calling on there phone as...
  7. Configuring BLF in Windows Client

    ah that would be it. we had pro, but just changed to STD. Seems a bit strange that thats a pro feature.
  8. Configuring BLF in Windows Client

    Some users can right click and config BLF, other users are greyed out. Any idea why this happens? Web management they can edit them. It may be because they are using v15 and we now have 15.5 installed?
  9. 3CX internal calls quieter than external calls

    Calls seem to be 30% quieter than external calls. I have set PBX delivers audio on all extensions, all extensions are set to PCMU as first priorty. We have a 200/200mb/s link with 2ms delay and all handsets are Yealink T48G Is there a way to increase volumn on internal or check why we are...
  10. Different ringstones for different queues

    Is it possible to have different ringtones for different queues on Yealink T48g Phones?
  11. Time Issues with Auto Switch

    http://helpdesk.3cx.com/helpdesk/tickets/136235
  12. Time Issues with Auto Switch

    I have had a support ticket going for over a week now and they don't seem to be able to help. I did a Google cloud setup as per the documentation. I then set up my timezone under settings. I then set up my auto switch as per office hours 9-5 However they end up going to busy during the night...
  13. Allow Shared Parking Calls to mirror ON Hold Music List, or have larger list.

    I Agree, I was about to return to modify this post to include that as well. My suggestion is the following. Under Music on hold in settings, Have Playlists. In Playlists, users can create up to 10 Playlists and choose up to 10 tracks, and can choose to randomize individual playlists per call...
  14. Automatically Queue in and out on phones automatically

    ok, So I have done all that, can you confirm that it now should auto log in and out of queues between the office hours I have set? It's not entirely clear, I feel like there should be an option under options that says "Automatically log in and out of queues based on Auto Switch"
  15. Allow Shared Parking Calls to mirror ON Hold Music List, or have larger list.

    As per this thread - https://www.3cx.com/community/threads/shared-parking-on-hold-music.48575/ Please allow shared parking calls to use all the tracks and randomise the on hold music, or provide a list of 10 like the on hold music.
  16. Automatically Queue in and out on phones automatically

    "Edit extension. Go to Office Hours tab. Here you can set specific office hour for that extension and actions like automatically Switch Queue Login Status." - Doesn't seem to exist in v15. I have set up the follow as per screenshot, but not sure if this is automatically logging in and out of a...
  17. Automatically Queue in and out on phones automatically

    Is it possible that queue on and queue out can be set uatomatically. I would like reception to automatially queue in at opening times as sometimes they forget to hit the button, then queue out so calls goto voicemail when office hours are closed in case they forget to queue out.
  18. Shared Parking On Hold Music

    Is is possible to integrate call parking to use the same on hold roration as music on hold? If a phone pushes on hold, it uses the music on hold playlist which I have 7 songs, however if call is parked, it only has a selection one 1 song :(
  19. Call Parking

    Dam, BLF is pretty important feature to see other ppl in office whos on phone and what not. :(
  20. Display Ring Group (what option was selected) on phone

    Yes you are correct, was calling from my mobile. Seems you are right, if contact is in address book just says the name. Cheers