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  1. Solved Extension in use when forwarded

    Hi there, When we receive a call, i pick it up, i forward the call to my colleague. I look in "Number of calls in use / Active Calls" i still see that the my extension is in use. When the ring group rings my phone wont ring, because it is in use..... With kind regards, Peter

  2. Internal Calls with remote Extensions

    Hi, sorry for the late response. My Apologies! We dont have any VPN connections. I have allowed our extensions to be connected outside of the LAN. When i have 2 extensions on a different location. (1 in Germany, 1 in Holland) They dont have audio when i call there Extension number (internal...

  3. OrginatorCallerID when forwarded to Mobile

    Should a 3cx ceritified VOIP provider support this? Is it possible to give the "Caller ID" the "Outbound caller ID" of the Extension? Which outbound parameter should i use to get it to work?

  4. Internal Calls with remote Extensions

    We have an 3cx PBX in the Cloud. (self configured) All our extensions are connected remotely. We have different locations (networks) where these extensions are placed. When i call an extension that is on a different location (network) with the internal number, i get no sound or voice through...

  5. OrginatorCallerID when forwarded to Mobile

    When i get a redirected call from my extension it shows the number of my SIP Trunk (Main Trunk no.). I tried almost every setting in SIP Trunks\Outbound parameters. (even restarted services some times) "From: Display name" and "From: User part" "OrginatorCallerID" should be the one i am...

  6. V15 - Full Cone Failed

    We use PFSense 2.3.2, (no windows Firewall) We have configured all inbound rules, configured "Hybrid Outbound NAT" with the 3cx Server as source with static port.

  7. V15 - Full Cone Failed

    I am searching for a week now what the problem could be why my firewall test failed. 8| Example: testing port 5060... full cone test failed I find out that because we use a white list (for remote locations connecting to our VPS with 3cx) the Full Cone test failed. When i open the port 5060...

  8. SP1?

    I have version: 15.0.56772.0 is that SP1 as well? If not, how can i still get the SP1 update, i also restarted the OS. When i go to the dashboard, click on Updates, it searches for updates. Than i get to the Updates page with no information (Blank page) I also Cleared the Browser caching. Where...

  9. Voicemail not working

    Sorry Guys, i fixed it. Last month had to change my remote Ports of HTTP and HTTPS. I only changed these for management in parameters, so mails where send with the right PDF link for Call Reports. MANAGEMENT_LINK_EXT MANAGEMENT_LINK_EXT_SEC MANAGEMENT_LINK_LOCAL MANAGEMENT_LINK_LOCAL_SEC I...

  10. Voicemail not working

    @ Leejor. I guess it never did..... never listened to the rest of what the voice had to say... xD U address me some lines i have given. I can see the protocol is bouncing some RTP ports but making a call is no issue, the 3cx is also replying with a voice. @ NickD_3CX. My 3cx server is behind...

  11. Voicemail not working

    Hi, Trying out 3cx on a VPS, everything works (as far as i know) Voicemail is enabled within the settings of the extension. When trying to call a phone and getting to voicemail (after 20 sec) i get the standard response "This call cannot be completed" also changing the "Voicemail language" is...
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