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  1. DST on v14?

    I got a ticket open with 3CX to see why this is. I've had some system that have the right dates in there today and others that dont. Want some clarification as to why. Dont want to give to go in there every year to update the DST settings.

  2. different on hold music for two companies

    As of V14sp2 no it is not possible. Only 1 music on hold for the system sadly.

  3. Company Phone Book with Gmail or Exchange?

    Are you looking to have your contacts synced with the 3CXPhone app or your desk phone? If your desk phone what Make/Model is the phone? I use a app I had wrote by a company that syncs my Outlook/Exchange contacts with my physical Yealink phone. If that is what your looking to do i can looking...

  4. 604 Does Not Exist Anywhere

    Could you by chance do a wireshark capture on the 3CX server for both examples? A call from the phone to another phone and then the reverse. Post those pcaps. Also what kind of phones are they?

  5. Polycom IP331 Change Callers button

    Hey, First off i am no polycom expert, coundnt find a way to do this so figured i would ask. On a IP331 phone there is a Callers button on the home screen. Is that button able to be changed to something else like a sped dial? Thanks!

  6. 3CX Template for Yealink T49 Video Phone

    Overall i enjoy the phone, the video quality it has between T49 to T49 is very good. I was impressed by that. Functionality of the phone it has a lot of cool things such as WIFI on both 2.4 and 5GHz, the Bluetooth you can pair to your cellphone for not just contacts but for calling as well. So...

  7. 3CX Template for Yealink T49 Video Phone

    Since 3CX has not made it available yet and the Yealink T49 is shipping figured i would post my template for the T49. See attached zip containing two files. The y000000000051-T49.cfg gets placed in the provisioning folder. Most likely located at...

  8. T46G Firmware

    John, We have hundreds of phones running 28.80.0.60 with no issues at all. I would say you are safe to run that firmware version even though it is not "supported"

  9. Yealink T42G Firmware Update

    We run "Unsupported" firmware levels all the time. 3CX is normally behind a version or two on firmware. If the phone functions fine after manually upgrading the firmware then there probably wont be any harm in upgrading them all. If you dont want to upgrade 3CX for whatever reason, the easiest...

  10. DST on v14?

    I asked support about this. They responded that DST is now based automatically set based off the servers clock that 3CX is running on. Not sure how they are doing this but i guess it must somehow detect it from the servers clock and put it into the provisioning template.

  11. Bridge to Existing 3COM V3000

    Sorry wrong person referenced

  12. Bridge to Existing 3COM V3000

    donbru01, Shoot me a PM with your email address. If you'd like ill give you a hand getting the trunks setup and the dialplan. Like i said back when we switched to 3CX from our V3000 we did the same thing for a period of time.

  13. Bridge to Existing 3COM V3000

    Yikes!! This could be a tricky one. So just to be sure i understand this correct, on your V3000 are you using analog lines or a digital line card? Is your V3000 running in SIP mode? Do you know what software revision the V3000 is? So you want to keep the phone lines/T1 coming through the V3000...

  14. Provisioning Templates - what does this do?

    Are you positive it says that? If so could you re-download the Yealink templates.... Looknig at mine they all look like this. phone_setting.backgrounds = Config:yealinkt22.dob Every reference to the SIP-T41P model phone has the yealinkt22.dob file

  15. Hosted system fails after windows updates

    My recommendation is turn windows updates off and don't do them unless there is a specific update that is needed for something. To me a phone system is a very straight forward task that 99% of windows updates do not really apply to.

  16. 3CX Cloud Server v14 SP2 - Ring Groups

    Your talking about the "ALLOWUSEBUSYOPTFORGROUP" parameter correct? Those have moved to Troubleshooting/Parameters.

  17. Preferred phones

    We use 100% grandstream on our customer installs. They have been fantastic. Stick with the T4x series, they seem to be built a lot bettern then the T3x and lower models. They are a bit more expensive but as the saying goes you get what you paid for. Check out the T46 that is the model we...

  18. V14 SP2 - Phones Section - Options Greyed Out

    What type of phones are you using? Were you on V14 previously or did you upgrade from 12 to v14sp2? I am using Grandstream and yealink phones and i have all the buttons on V14sp2

  19. cant upgrade 14 > 14 SP1

    I had a customer getting the same thing when trying to upgrade to SP1. In my case i did just that, ran a backup, downloaded the new install and did a full re-install/restore. Kind of odd that it needed that but it did work.

  20. Music on Hold Feature

    Did not return in SP1. How hopeful of SP2 :)
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