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  1. Solved File not Found when calling PBX

    I am able to successfully download and play the audio file from inside the 3CX Web Console

  2. Solved File not Found when calling PBX

    After upgrading to V15 when I call our main line the response is "File Not Found" instead of playing our Digital Receptionist WAV file. I found that V15 is pickier about the wav format so I followed the tutorial below http://www.3cx.com/docs/converting-wav-file/#h.a3mrwq9f9qkn and converted...

  3. Change Digital Reception based on time

    Thank you. It seems that I'll have to be creative, I understand what you're saying about the dummy extension and the route I'll have to take. It's too bad there isn't a straight forward feature in 3cx that allows you to reroute based on the time of day or do different things with the office...

  4. Change Digital Reception based on time

    Leejor, That is what I suspected but how do you route based on time? I know I can use Inbound rules to route certain numbers to a digital receptionist but it seems like things will get very complicated if I have to use them to do what I'm trying to do.

  5. Migrating from V14 to V15

    The Change Log is what I was looking for and couldn't find thank you.

  6. remote extension snom m300 no sound

    Have you checked your firewall and configured NAT properly? When I had this issue in the past it always turned out to be a Firewall or Routing issue.

  7. Migrating from V14 to V15

    Bump

  8. Change Digital Reception based on time

    Is there any way to change the digital receptionist based on the time? For example our Office closes at 4 but Customer Service is open until 4:30 so I would like a different Auto Attendant from 4:00 to 4:30 to let people know Customer Service is still open and give them an option to connect to...

  9. 3CX Phone System v14 crashing frequently

    Have you tried reinstalling 3CX? You could also try running sfc/scannow from a elevated command prompt to replace any corrupt system files. There are a lot of programs that use ntdll.dll , it may have become corrupt or you may have a virus. You can try reregistering the dll file. Also in doing...

  10. Migrating from V14 to V15

    I am on 3cx Pro Version 14 SP3 . Are there any features that have been removed in Version 15 Sp1 that I need to know about before migrating? Or a Version change sheet that lists the additions / removals / changes in V15? I ask because when going from 12.5 to 14 the wallboard was removed and...

  11. Mikrotik router issue

    I had the same problem as you are having and it turned out I didnt have ports 80 and 443 forwarded in the NAT ..

  12. Mikrotik router issue

    Is the iPhone and Windows Computer on the same network as the PBX? Have you created a DNS entry for your FQDN of the PBX? Is PUSH enabled in 3CX?

  13. No Accounts

    I have someone with an iPhone 6 that every Monday has to be re provisioned. It says No Accounts. So every Monday she has to go back to her welcome email and add the account to her phone. In the PBX it is getting blocked for too many failed authentication attemps. Does anyone know what might...
    • TCF
    • Thread
    • Replies: 2
    • Forum: iOS

  14. IIS Worker Process crashing our PBX

    I didn't see anything suspicious in the logs you mentioned, there are no 404 or 407 errors. If it happens again I'll try to get into IIS and see if I can find the culprit. As far as the Event Viewer errors, I'm just stumped.

  15. IIS Worker Process crashing our PBX

    I do not have any bridge connections. I only run 2 models of phones, Yealink T42G and Yealink T19P. We also have some cisco SPA-112 Sip Adapters. I am using custom templates with minimal changes, like 12-hr Time, and web panel password adjusted so all the phones have the same webpage login. We...

  16. IIS Worker Process crashing our PBX

    Today all of our phones slowly crashed, I noticed every extension dialing a *30 as it went down. Some people got disconnected from their active calls while some didn't. Looking on the PBX I saw that there was 98% CPU Utilization from IIS Worker Process and after killing the process everything...

  17. 3CX not provisioning phone

    Thanks NickD ! I didn't think DNS would be a problem since nothing was changed in the router or DNS Server but I found the culprit and it did the trick.

  18. 3CX not provisioning phone

    Unfortunately with my issue I can't even re-provision phones that were previously provisioned through 3cx. So in this instance I know it isn't a firmware issue. I'm starting to lean towards the program being corrupted. I'm also having weird things happen like getting automated reports from 3cx...

  19. Endless Email Notifications

    I am having some problems with 3cx so I put my email in Settings / Email and enabled all of the Event notifications. After doing so I was bombarded with emails, so I took the ones I needed then unchecked all of the Events so I wouldn't be flooded with emails, but I STILL get 1 email every hour...

  20. 3CX not provisioning phone

    I already have that disabled in my provisioning file so I went to my phones web console and disabled it there as well but still had no luck in auto provisioning, the phone doesn't even attempt to reboot when using 3cx to reprovision. All of my phones are on the newest firmware. I only use 2...
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