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  1. Localizing Cisco spa922

    Hi! I have just finished installing 3cx and it working really well. however i need to localize my cisco sp922 phones for portuguese PT. I have read the administration manual but I am still unable to make the phones to change to the required language. I noticed that in the regional settings...
  2. unable to call and tranfer calls

    well, not quite!! it seems that it only happens with the outlook BRIA soft phone client, because with the cisco phones, we have no issues and the call is transfered. being a windows application, I thought that the firewall on that vista machine had someting to do with it, but after disabling...
  3. unable to call and tranfer calls

    Matthew, that did the trick. Thank you very much!
  4. unable to call and tranfer calls

    so Stepan, any clues?
  5. unable to call and tranfer calls

    My call cames from the ouside and is answered by estension 21. estension 21 calls extension 28 and the the call is placed on hold. however extension 28 is unable to answert the call, and therefore the initial caller is listening to the music on hold forever... I have tried this both with the...
  6. unable to call and tranfer calls

    I am still clueless on this subject. my provider is voip.telepac.pt And here is a copy of the log: 14:47:44.801 [CM503008]: Call(108): Call is terminated 14:47:44.801 [CM503020]: Normal call termination. Reason: Busy 14:47:44.801 [CM503016]: Call(108): Attempt to reach <sip:[email protected]>...
  7. digital receptionist

    not the case. just to make sure i installed windows server 2003 vanilla with extaly the same configuration and the digital receptionist plays. so someting must not happening on this specific server.
  8. unable to call and tranfer calls

    Hi everyone! For some reason, I am unable to do "call and tranfers" - the caller keeps hearing the "music on ohold" forever. however I can do straigth transfers without any problem. I am using the free version. any clues? thanks!
  9. digital receptionist

    I believe windows media player is actually installed because when I clicked the wav file on the server itself, the windows media player came up with following error: " windows player cannot play the file, because there is a problem with your sound device. there might not be a sound device...
  10. digital receptionist

    Thank you for replying, this is a windows small business server 2003. this server does not have a media player installed. not even a sound card. is that a requirement?
  11. digital receptionist

    hi everyone, I have successfully configured my 3cx phone system. however when someone rings back, the digital receptionist is not playing the recorded sound. The sound was recorded using the values from the manual - PCM, 8 kHz, 16 bit. the call is coming in well, because when configured to...
  12. e164 processing

    hi Archie! thank you replying. this seams odd, because I am using the + signal, when I dial from outlook using bria for outlook. is it being discarded by this plug-in? Thanks, Luis
  13. e164 processing

    Hi everyone! i am trying to dial directly from outlook using the + signal, but for some reason, 3cx is not processing the the number correctly. i am dialing the following number +35121XXXXXXX. in the e 164 pocessing page i used the following values. country code - portugal remove if same...