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  1. IP Blacklists

    It appears that we are still getting numerous reports on a daily basis about IPs being blacklisted. I thought 3CX had fixed the issue with the 3CX domains being published?? This has actually increased recently, not decreased.... Any ideas?

  2. Voicemail Email Delay - Still present in 15.5

    We are still experiencing extremely long delays for voicemails being sent. We only get voicemails out of hours as during the day we answer the phones. Last night we received one voicemail at 18:04:11 and we received the email at 19:08 and it was then re-sent by 3CX at 19:55 (no idea why). Is...

  3. Unable To Connect PostgreSQL DB

    Jim, If you're getting connection errors, you need to do something with the 'listen_addresses' value in postgresql config file. I think it's the same kind of thing on Linux (not sure). It permits by default ONLY 'localhost'. The port on Windows is 5480, again the postgresql config file will...

  4. Gear Up. V15.5 BETA is Here and Available for a Test Drive

    Any update with regards to the release date? It's all gone quiet.....

  5. Gear Up. V15.5 BETA is Here and Available for a Test Drive

    I can't see V15.5 under the support system so not sure where to log this. Need to pick the correct spelling for final release....

  6. Gear Up. V15.5 BETA is Here and Available for a Test Drive

    It just seems a bit too easy to me. Once I removed it from our account, it was completely gone. No sign of the license whatsoever. Will you be updating the portal to show old licenses that have been unlinked for a short period of time? It would also be handy to be able to unlink licenses from...

  7. Gear Up. V15.5 BETA is Here and Available for a Test Drive

    The ability to unlink reseller from a license.... If a relationship between customer and reseller ends, it should be for the reseller to unlink this, surely? Not the end-user....! Was this a requested feature? What was the reason for adding?

  8. SIP/SIP Connection with Avaya

    Thanks Jason! Could you tell me what is required on the Avaya side? Just a simple SIP trunk? Anything specific? Thanks.

  9. SIP/SIP Connection with Avaya

    Hi, I was wondering whether anybody has created a SIP trunk and connected with an Avaya phone system? We have a customer who would like to pass us calls from their Avaya and I know there is not a template that 3CX provides, so I'm just wondering if there is anything specific I would need to...

  10. Backup Confirmation Emails intermittent since SP5.

    It's on premise, connected to an exchange off-site. It only seems to be since SP5 though.

  11. 3CX VAD v15

    The problem is, you're now not releasing VAD as part of SP6!! And it will be 'soon'.....

  12. Backup Confirmation Emails intermittent since SP5.

    Prior to upgrading to SP5 on V15, I was getting backup emails every single day (annoyingly!). Now, I seem to get them every 2-3 days. Has anybody else experienced this? Is this a known issue? Also, 3CX, when will you be implementing an option to enable/disable this email?

  13. License Exceeded, The Caller's Perspective?

    I downloaded an engaged tone file and I play that instead.

  14. Change 3cx v15 license key from 4 sc pro to 16 sc pro

    Yes, just simply apply the new license and it will increase the channel numbers for you :) No need to reinstall.

  15. Listen In - 3CXPhone takes over on another machine.

    Ok, I would have thought it would be better to give the user the choice of which device they want to answer it on.... I may want to listen into a phone call, but walk away from the office. In that scenario I would want to use my mobile. I may be using my laptop upstairs, or in another office...

  16. Listen In - 3CXPhone takes over on another machine.

    Why does it auto-answer when I haven't got it specified? Should I not be able to choose which device I want it to answer on? It rings all my phones... but doesn't give me the chance to answer it on any.

  17. Listen In - 3CXPhone takes over on another machine.

    On my Windows PC, I have 3CXPhone installed in Softphone mode. If I then have 3CXPhone on my Mac open and I want to live listen into a call... when I click Listen, it answers it on my 3CXPhone for Windows and I have no way of listening in on my Mac. I don't know why it takes over? How do you...

  18. Automated Reports

    Hi, A customer has asked for a report (Extensions Statistics) to be run every 2 hours. Currently 3CX does not offer it more frequently other than 'Daily' which is not enough. Does anybody know if you can run the Reports, either via a Powershell command or where we could find the query to run...

  19. User Not Getting Voicemails for 3 days

    We are also experiencing this issue on occasions. We have a voicemail setup for 'Out of hours' at the moment and it emails a distribution group email address. If we test it out during the day, it works fine and we get notifications about 1 minute later. In the evening, however, when there are...

  20. Create Queue with only mobile numbers - After-hours/OnCall

    I'd be keen on finding out if you can do this!
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