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  1. Solved Best method for voicemail only extensions

    THAT is golden! Worked perfectly! You, sir, are a gem! Thank you so much!
  2. Solved Best method for voicemail only extensions

    Hi, We have staff that need to be able to receive calls which are redirected to voicemail always (these staff do not have desk phones but rather use a shared phone in the staff room to make calls). They work in an environment where they must not be disturbed by calls at any time of the day (I...
  3. Change internal caller display format from Last and First names to First and Last names

    The app shows First + Last name. Desk phone shows Last + First name still.
  4. Change internal caller display format from Last and First names to First and Last names

    Internal to internal only (i.e. local extensions). All phones display Last + First name currently.
  5. Best practice for reusing extension for a new user

    Hello, Searched the forum for best practice on reusing an extension. Just want to confirm that this process is still correct? 1. Delete the extension - this would delete all existing voicemail and prevent the old user from gaining access even if they have had the app on the their smartphone 2...
  6. Change internal caller display format from Last and First names to First and Last names

    Hi all, We have old Polycom phones (VVX411 and IP335) and it displays the caller information as Last and First names and we want to change it to First and Last names. I've already edited the Options under Contacts to show First and Last names but the phones still displays the incorrect format...
  7. Disable receiving/making calls on client

    Any suggestions how to allow a group of users to see availability and extension number only on the client? We don't want them receiving or making calls using the client (they have shared desk phones they can use to call out but they are not supposed to receive direct calls) but still would like...
  8. Conflict with reserved extensions

    Thanks all for the replies. Maybe I am confusing two things here .. I saw the ability to change the conferencing extension but maybe this is not considered as a "system extension" like 777 and 888 are which is causing the issue for me. I'll file this under Ideas when I get enough points.
  9. Conflict with reserved extensions

    Oh, this thread gave me the impression that we could?
  10. Conflict with reserved extensions

    As we are moving from a different PABX to 3CX, we naturally have existing extensions that conflict with 3CX's system extensions. In our case, 3 extensions (700, 777 and 888) are conflicting. I've read in a post that there is a way to change these system extensions and after searching for them...
  11. 3CXPhone Logo

    +1 at the end of 2020 ...
  12. Change 3CX Windows app icon / logo

    Hi, Is there a way to change the icon being used by the 3CX windows app? It looks very similar to some Wi-Fi driver / client logos (like HP or Linksys) and confuses the heck out of people when they're looking for it in the taskbar. AfN
  13. Multi (3) NIC question

    Hi Edd, We're going to be using a mix of deskphones and CTI. Currently, we have been able to get it to work on deskphones.
  14. Bulk uploading when migrating from different PABX

    Hi Saqqara, Yes, we've done that for the extensions. Didn't realize we can include the MACs of the phone in the same CSV and get it to register. Thanks!
  15. Bulk uploading when migrating from different PABX

    Hi, We're migrating from another PABX and I know we can bulk upload extension information and based on a search, it looks like there is a request to support bulk provisioning of phones (but not yet supported). Does anyone know if there is a plan to support that? We could easily extract these...
  16. Multi (3) NIC question

    We currently designed our system so that the 3CX server would have 3 NICs to segregate traffic for data/Internet, SIP provider and the phones. Most of the multi NIC posts here consist only of 2 subnets where they combine the phones and the SIP provider. In our case, the SIP provider supplies a...