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  1. Solved Updating primary trunk

    Thanks for the hellp, that did the trick.

  2. Solved Updating trunk config / renaming main live chat

    Turns out it was obvious, just changing the friendly name on the main ring group fixed it.

  3. Solved Updating primary trunk

    Hi all, We're on 3CX hosted Startup Pro plan, and using voxtelesys as our SIP provider. We provisioned the system and once we had it running ported our main number from our previous provider to voxtelesys and it is now working for inbound calls. I'm now trying to figure out how to change the...

  4. Web chat showing agents name even though disabled

    yes, that is how I was testing it. Does it behave differently when integrated? If so, why?

  5. Web chat showing agents name even though disabled

    I am also experiencing this behavior on hosted 3CXstartup pro.

  6. Solved Updating trunk config / renaming main live chat

    Hi all, When we signed up for 3CX startup we chose voxtelesys as the provider and set up the company in both. The company name has an apostrophe in it. We set up using the "automatic confgiuration" by specifying 3CX as the provider and then provisioned it in 3CX. Unfortunately, this came...
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