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  1. jlmoreno_Xmartek

    Call Recording Transcription via Email

    Hello 3CX Community, Following this thread and considering the AI Agent capabilities, I would like to confirm whether it is currently possible to send the transcription of an AI Agent conversation via email. I understand that 3CX allows sending call recording transcriptions by email for a...
  2. jlmoreno_Xmartek

    3CX Integration with AI for Answering Calls

    I would like to know if anyone is aware of or has implemented any integration between 3CX and artificial intelligence that enables answering calls using this technology. I am also interested in learning about any other integrations beyond those natively included with 3CX, and what...
  3. jlmoreno_Xmartek

    SSL certificate icssues ocaurs

    @Noeem, If you are unable to access via FQDN, you must verify your split DNS configuration.
  4. jlmoreno_Xmartek

    Certificate renewal failed.

    @bitn2, Thank you, I didn’t know about this way.
  5. jlmoreno_Xmartek

    Certificate renewal failed.

    Hello, We've had some PBX systems experience the same issue, but the certificate was renewed automatically the next day. However, if you prefer not to wait, reinstalling the system typically triggers the certificate renewal immediately (assuming there are no network-related errors).
  6. jlmoreno_Xmartek

    Query regarding Departments (default dept) and visibility/access

    Good day @RAOpenda, I believe this answers your question: https://www.3cx.com/docs/manual/departments/#:~:text=to%20transcribe.-,Call%20View%20Restrictions,-(User%20Restrictions%20per For example, a supervisor can be able to see the calls of all departments they manage but they can still be a...
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