The office hours function allows you to handle calls differently based on the time of day. Office hours are configured at department level and any extensions or system extensions such as an IVR that are part of that department will automatically inherit the office hours from the department they are ...
V18 has been deprecated. Please upgrade to V20.To setup your users on your new 3CX system:Go to “Admin > Users”.Click on the “+ Add user” button.Specify email and name.Select “ROLE” - Now this is an important one. You are set up as the “Owner”, so you can do the kind of things you are doing now like...
Before you start installing 3CX check if this is the right 3CX for you. For companies with less than 10 users we recommend 3CX SMB. It's a FREE and ready-to-go communications solution for up to 10 users. Technically you will have a shared instance together with other 3CX users. You will not have to ...
Here's how to choose the hardware for your AI Server in V20 U10. The performance of the 3CX AI Server can be measured in several ways. However, the tw...
Test and showcase the latest 3CX AI features to your customers. Back in April, we announced several updates to our license editions to better reflect ...
Tailor your subscription with self-managed edition changes, SC downgrades and hosting removal. Following up on our recent licensing flexibility announ...
The updates aim to make it easier to deploy, manage and scale AI with 3CX in V20 U10. With the release of the standalone 3CX AI Server in V20 Update 1...
CSR, Tech Support and Sales teams are on holiday from 10-14 August 2026. 3CX will observe a brief shutdown period from Monday 10 to Friday 14 August 2...
Founded in 2005, when VoIP was an emerging technology, 3CX has gone on to establish itself as a global leader in business communications.