The office hours function allows you to handle calls differently based on the time of day. Office hours are configured at department level and any extensions or system extensions such as an IVR that are part of that department will automatically inherit the office hours from the department they are ...
V18 has been deprecated. Please upgrade to V20.To setup your users on your new 3CX system:Go to “Admin > Users”.Click on the “+ Add user” button.Specify email and name.Select “ROLE” - Now this is an important one. You are set up as the “Owner”, so you can do the kind of things you are doing now like...
Before you start installing 3CX check if this is the right 3CX for you. For companies with less than 10 users we recommend 3CX SMB. It's a FREE and ready-to-go communications solution for up to 10 users. Technically you will have a shared instance together with other 3CX users. You will not have to ...
Update 10 lets departments and tenants use their own Music on Hold for parked calls. 3CX V20 Update 10 now includes department-specific Music on Hold....
Choose number to call from, manage queues on mobile and follow up abandoned calls from Recents tab. 3CX Android App V5.8 BETA brings more day-to-day c...
Use 3CX trials to generate leads, build customer systems before commitment and move successful evaluations into production. As a 3CX Partner, you can ...
Select the Realtime API provider and models that best fit your 3CX AI Agent setup. V20 Update 10 gives Admins more choice when configuring 3CX AI Agen...
Kevin Attard Compagno and Nicholas Borg walk through the latest firmware and AI improvements in Update 10 Alpha 2. Want to see what’s new in 3CX V20 U...
Founded in 2005, when VoIP was an emerging technology, 3CX has gone on to establish itself as a global leader in business communications.