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  1. Record and modify IVR Message from user extension ?

    Is it possible to allow users to record ivr message directly from their extension ? Thank you
  2. Change the colour of presence

    I agree with others people for this request
  3. How to handle temporary spikes in incoming calls in queues ??

    I set up a queue with 6 maximum callers because, normally, there are 4 agent able to receive calls. At monday morning, I have a spike of incoming calls but I have two agents more that could be receive calls. Is there a way to change dinamically the maximum callers accepted in queue only in a...
  4. Client SIP and RTP port show in Extensions Page

    Maybe in the future we'll see this feature ? :)
  5. Provisioning Yealink T26P : BLF don't pass.... why ??

    Ehm... ops... :oops: You are right ! Maybe I need some holidays.... Thank you
  6. Provisioning Yealink T26P : BLF don't pass.... why ??

    I provisioned via stun (3cx is in cloud) I know that limitation. I already set 3cx to disable that feature
  7. Provisioning Yealink T26P : BLF don't pass.... why ??

    Do you know if there is some known issue with T26P with provisioning ? All seem work except BLF parameters. My 3CX version is V.16.0.910 Thank you
  8. Solved Android push service... don't push... ! :-(

    I solved my issue ! I noticed that I had the option "Enable PUSH for smartphones" disabled. I enabled the option, reprovisioned the client and all work fine. Sorry for my useless post.
  9. Solved Android push service... don't push... ! :-(

    I configured my 3CX (V16 SP2 in Cloud) for send push notification to 3CX Client android app. I followed this article: https://www.3cx.com/docs/ I'm testing on my Huawei P20 Lite, but don't work. If I minimize the app, for example to open another app, the 3cx app goes in background but not wake...
  10. Yealink supported firmware but, in reality, not supported ??

    For me could be ok change the fqdn. Is there any specific procedure to follow ? Could I have some side effects ? Maybe I will have to change the Provisioning url in all extensions ?
  11. Yealink supported firmware but, in reality, not supported ??

    I'm not able to do this because the certificate I used on 3CX (released by GoDaddy) is not in trusted certificates supported by phone. I need to change manually the option "Only Accept Trusted Certificates" to "Disabled" and then restart the phone. But, after the restart, option come back to...
  12. Upgrade from 15.5 to 16SP2 and perpetual license PRO SC8 ... what if... ??

    Perfect… !! Thank you for your super faster reply !! :-)
  13. Upgrade from 15.5 to 16SP2 and perpetual license PRO SC8 ... what if... ??

    I have one 3CX V15.5 running with PRO SC8 license perpetual. Can I upgrade to V16SP2 without issues or could I have problems related to license features ? I discovered that PRO SC 8 not exist anymore and was downgraded to Standard SC8 that don't have queues, ivr, etc... Thank you
  14. Yealink supported firmware but, in reality, not supported ??

    I update the firmware BEFORE provisioning the phone. I noticed that in the "C:\ProgramData\3CX\Instance1\Data\Http\Interface\provisioning\xxxxxxxx\firmware_new\yealink" folder, the last firmware available is T23-44.83.0.55.rom. Could I have some issue with my 3cx installation ?
  15. Yealink supported firmware but, in reality, not supported ??

    I installed manually (as Always)
  16. Yealink supported firmware but, in reality, not supported ??

    This is my version: Installed on a WinSrv 2012 R2. In the "Updates" section, there no evidence of update to install. Is it normal ?
  17. Yealink supported firmware but, in reality, not supported ??

    On this page: https://www.3cx.com/support/phone-firmwares/ I check that last Yealink T23G firmware supported is : 44.84.0.35 Same information is present on this Yealink Web Site : https://www.yealink.com/products_48.html I downloaded the firmware, installed on phone but, ckecking the Phones...
  18. Yealink T23G - Firmware newer than supported... ?

    I buyed a new Yealink T23G phone with V44.84.0.15 firmware already installed on it. I notice that 3CX supported firmware for this model is V44.83.0.55 older than that. Could I have some issues or it's better I downgrade the firmware ? Thank you
  19. Solved Template for Yealink T28P ??

    Thank you all for support