3cx app

  1. Solved Push notifications on Android

    Hi everyone, On another thread, @StefanW confirmed that mobile apps do not use SIP signaling, but Push Messages. (reference here: https://www.3cx.com/community/threads/3cx-app-registration-over-udp-network-interface-for-provisioning.75840/#post-343946) Here is a behavior that I have noticed...
    • George Ts
    • Thread
    • 3cx app android app keep alive keep-alive keepalive push notifications
    • Replies: 4
    • Forum: Android

  2. 3CX app GREY status but able to make calls

    We have just reinstalled our 3cx from Pro to the Enterprise license. However, after our provider confirmed that all the transfer is done yesterday. Until today our 3cx app still remains and GREY and 'ready for calls' We have confirmed the below: On the 3cx server firewall test is PASS We can...

  3. Android incoming calls, messages, emails, alerts all interrupt 3CX app calls

    Hi, I have a couple of customers and a colleague having issues with the new 3CX v16 app for android on their Samsung mobile phone (ie S9 and A70) If they are calling with the 3CX app and they get a phone call, email, text message or alert it interrupts their 3CX phone call and sort of mutes the...
    • Marc Unicomm
    • Thread
    • 3cx app android app push notifications samsung
    • Replies: 1
    • Forum: Android

  4. Solved Hiding 3CX extensions in 3CX App

    Hello! I'm setting up a 3cx system for a client which has many dummy extensions and extensions who are only there to make calls and not to answer, and every single one of these appear on the phone app. Can i exclude them in some way from the app so that they dont show up when going to the...
  5. ECOM GROUP (Mauritius)

    3CX App cannot connect on any network, need help

    Hello, 3CX App is not registering on any 4G/wifi or external network even same network. also facing one side audio issue with remote phone. 3cx is installed on Debian 9 mini PC on my network. all firewall check is green local provisioning phone work fine. it appear green mobile left side...

  6. 3cx App does not work on wifi with PBX on site installation

    I have a 3cx on premise setup. reason being the phones are Aastra/Mitel phones which doesnt support remote,stun or sbc provisioning. All the phones work perfect. All port are configured on the router and firewall passes all test. When I use the 3cx app, both android and apple, the app works...
  7. theMightyMacBoy

    Yealink Phones 1/3 Delay; 3CX app almost no Delay.

    We are having a weird issue with our install. I'm trying to pinpoint where the issue might be. When I did some test calls from my desk phone to my cell phone, I am getting about 1/3 second delay. This can be confirmed by doing call recording and opening up the audio file. When I do the same...

  8. v.15.5.342.392 - Samsung A3 - correspondents do not hear

    Hello, Version 15.5.10244.4 is installed on the 3CX server. 3CX app is up to date on all of our smartphones. Many brands and models of phones work fine with the 3cx app. But for several weeks, users of Samsung galaxy A3 2017 have a lot of problems. Sometime it works fine. Sometimes...
    • tony_cwf
    • Thread
    • 3cx app galaxy a3 hear samsung sm-a320fl
    • Replies: 3
    • Forum: Android
  9. rjm2884

    Profile pictures not displaying on mobile

    Hello, we are using profile pictures on our 3CX accounts and at first we noticed the pictures were displaying on the 3CX mobile app. Couple days later the picture will not appear even though they are shown on the 3CX web client. Any ideas?

  10. 3 CX App No Connection over Wifi

    Hi we have just installed V15.5 and have set up several users to use the 3cx APP on Android and IOS. This works fine when they are using 4G but on WiFI it Fails to Register "Provisioning Error Cannot contact provisioning server because of a network issue ok" any ideas? Thanks James
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